j3! php8.1 EB 4.5.0 export users to excel issue

Hi just upgraded:
j3.10.11
php8.1
EB 4.5.0

When i go to Registrants > Export Registrants (XSLX format in config) get the following error:
An error has occurred.
0 Class "ZipArchive" not found

CSV export works fine can anyone else replicate this?
Thanks

Hello

Please contact your hosting provider, ask them to enable Zip library for your hosting account www.php.net/manual/en/book.zip.php

After that, the error will be gone

Regards,

Tuan

Hi Tuan,
Hosts have enable the php zip library for all versions of php - still getting the same error. I turned on debug and here is the errors

An error has occurred.
0 Class "ZipArchive" not found
/home/xxx/xxx/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/Common/Creator/InternalEntityFactory.php:50
Call stack
# Function Location
1 () JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/Common/Creator/InternalEntityFactory.php:50
2 Box\Spout\Writer\Common\Creator\InternalEntityFactory->createZipArchive() JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/Common/Helper/ZipHelper.php:38
3 Box\Spout\Writer\Common\Helper\ZipHelper->createZip() JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/XLSX/Helper/FileSystemHelper.php:375
4 Box\Spout\Writer\XLSX\Helper\FileSystemHelper->zipRootFolderAndCopyToStream() JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/XLSX/Manager/WorkbookManager.php:75
5 Box\Spout\Writer\XLSX\Manager\WorkbookManager->writeAllFilesToDiskAndZipThem() JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/Common/Manager/WorkbookManagerAbstract.php:291
6 Box\Spout\Writer\Common\Manager\WorkbookManagerAbstract->close() JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/WriterMultiSheetsAbstract.php:166
7 Box\Spout\Writer\WriterMultiSheetsAbstract->closeWriter() JROOT/administrator/components/com_eventbooking/libraries/vendor/box/spout/src/Spout/Writer/WriterAbstract.php:241
8 Box\Spout\Writer\WriterAbstract->close() JROOT/components/com_eventbooking/helper/data.php:1638
9 EventbookingHelperData::excelExport() JROOT/components/com_eventbooking/helper/helper.php:761
10 EventbookingHelper::callOverridableHelperMethod() JROOT/administrator/components/com_eventbooking/controller/registrant.php:148
11 EventbookingControllerRegistrant->export() JROOT/administrator/components/com_eventbooking/libraries/rad/controller/controller.php:285
12 RADController->execute() JROOT/administrator/components/com_eventbooking/eventbooking.php:45
13 require_once() JROOT/libraries/src/Component/ComponentHelper.php:402
14 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:377
15 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:101
16 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:159
17 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:225
18 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/index.php:51

Please ask them to see why the library is enabled but the class ZipArchive (part of the library) is still not available ?

This is something from your host and it's out of our control, sorry

Tuan