Event title in Description column Stripe

  • OTWD
  • Topic Author
  • Offline
  • Platinum Member
  • Platinum Member
More
1 year 10 months ago - 1 year 10 months ago #158492 by OTWD
Hi Tuan,
Is it possible to get the Event Title into the description column of Stripe - its difficult / very time consuming for my client to match up bookings with multiple events see screen shot.
The first row is from a moodle enrolment which shows the event, the second row is from Joomla EB and has a complex transaction id number.
Would be much better to have the event title in this column (like the moodle system does) .
Thanks 

Success consists of going from failure to failure without loss of enthusiasm.
Last edit: 1 year 10 months ago by OTWD.

Please Log in or Create an account to join the conversation.

More
1 year 10 months ago #158493 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event title in Description column Stripe
Hi

Please go to Events Booking -> Translation, find the language item EB_EVENT_REGISTRATION, change it, include [EVENT_TITLE] tag there and it should be included in the payment description on Stripe

You can use any tags like in email messages, for example eventbookingdoc.joomservices.com/email-tags/common-tags

BTW, what kind of Stripe payment plugin you are using?

Tuan

Please Log in or Create an account to join the conversation.

  • OTWD
  • Topic Author
  • Offline
  • Platinum Member
  • Platinum Member
More
1 year 10 months ago - 1 year 10 months ago #158495 by OTWD
Replied by OTWD on topic Event title in Description column Stripe
Thanks - using stripecheckout v4.1.2
I checked the translation and [EVENT_TITLE] was already in the string - as below - do i need to edit the plugin code instead?KeyTranslation EB_EVENT_REGISTRATION[EVENT_TITLE] event registration

Success consists of going from failure to failure without loss of enthusiasm.
Last edit: 1 year 10 months ago by OTWD.

Please Log in or Create an account to join the conversation.

More
1 year 10 months ago #158496 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event title in Description column Stripe
Hello

That's not latest version. Please access to My Downloads menu item, download latest version 4.4.5, upgrade it to your site then try again. It should work well

Tuan

Please Log in or Create an account to join the conversation.

  • OTWD
  • Topic Author
  • Offline
  • Platinum Member
  • Platinum Member
More
1 year 9 months ago #158970 by OTWD
Replied by OTWD on topic Event title in Description column Stripe
Hi Tuan,
Client says persons name is no longer in the stripe payment dashboard after event booking.
This is after upgrading form older v of stripecheckout v3.x to v4.5.0
Would this work for example? or would that string show up elsewhere in the system if used?
EB_EVENT_REGISTRATION = [FIRST_NAME],[LAST_NAME], [EVENT_TITLE]?
Thanks

Success consists of going from failure to failure without loss of enthusiasm.

Please Log in or Create an account to join the conversation.

More
1 year 9 months ago #158971 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event title in Description column Stripe
Could you please submit a support ticket sending me super admin account of your site? I would like to take a quick check to make sure you are having latest code of the payment plugin on the site

Tuan

Please Log in or Create an account to join the conversation.

  • OTWD
  • Topic Author
  • Offline
  • Platinum Member
  • Platinum Member
More
1 year 9 months ago #159020 by OTWD
Replied by OTWD on topic Event title in Description column Stripe
Thanks Tuan this is working perfectly now with v4.5.0 of the stripecheckout plugin:
Put name and event in stripe: Translation:
EB_EVENT_REGISTRATION = [EVENT_TITLE] - [FIRST_NAME] [LAST_NAME]

Success consists of going from failure to failure without loss of enthusiasm.

Please Log in or Create an account to join the conversation.

More
1 year 9 months ago #159026 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Event title in Description column Stripe
Great. Happy to hear that and thanks for confirming

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc