Activate tickets/QR codes after deligates are already registered

Hi,

I have an event with 125 people registered.

As an afterthought, I would like to activate tickets / QR codes. I have followed the instructions but ticket numbers are not allocated to the existing "paid" registrants, only new ones.

Is there a way to generate ticket numbers / QR codes for check-in for already paid registrants?

I would prefer to do this without sending emails as I intend to add the QR code to their name badge by exporting the ticket number and using a method from  eventbookingdoc.joomservices.com/advance...check-in-registrants to scan it.

Very grateful for your thoughts.

John

 

Hi John

Afraid of the only solution is writing and executing some custom code to re-generating these missing data for the already exist registrants

Regards,

Tuan

Would you be able to do that for me? How much would it cost? Can you do it within 24 hours? Event ID = 32

Hello John

Could you please submit a support ticket sending us super admin account of your site and link to access to administrator area so that I can take a quick look at it and do the work ? We will continue communicating via support ticket

Tuan

I have sent a support ticket.

I had a look at the database and there are three fields which seem relevant.
ticket_qrcode
ticket_number
ticket_code

If I was to populate the ticket_qrcode field with a 16 digit alpha numeric code eg sZYJddec2eDsef4e would the built in check-in scanner be able to check delegates in?

John

Hi John

We would need to do more than that. I will look at it and handle it today. Will update you via support ticket

Regards,

Tuan

Thanks, Tuan, my event is only hours away so I have had to print the name badges now. (I appreciate it was a very short notice request).

I just used the registrant ID to put a qr code on the badge. Ill use a scanning app and then manually check in on EB after the event.

Or perhaps I could update the qr code field to the value of the ID and use the QR code plus app?

Hi John

So you can handle it manually somehow and do not need me to look at it ?

Tuan