Event Message (Override)

Hi Tuan,

When editing an event, there is a Messages tab, I assume that the purpose of it is to override the default messages set under Setup > Email & Messages (Message Manager), right?

If the Messages tab is to override the default messages, is it possible if you can pull the default values instead of an empty editor? Why? Well, if the website is managed by a single web guy, then this behavior is completely fine since a web guy should know how to work with HTML and CSS and would copy the structure from the default. But, in a multi website administrator like ours for example, which not all even creators knows HTML or CSS would create a message that is not following the set template. Unless, you will redesign the messages so we can create a default container that any event creator will not be able to modify. For example, message containers for : header, body, and footer. Then any content set in the Messages tab editors will just be inserted into the set containers. 

I think I already suggested to add a custom CSS for messages, the reason is so we can create a CSS for mobile layout (responsive). I believe creating a standard and nicely laid out  email messages template for event registration will create trust and makes it more professional rather than just a plain text and everything is left aligned.  Also, without the ability to create a mobile layout email message, registrants will have to zoom in the text when reading it in mobile devices.

Thanks,

Jackson

Hello Jackson

It's easy to load default messages there. The problem is that if we load the message there, it will always be used instead of the messages from global

In most cases, users will always use global messages. So if we load it there, and the event is saved, later, if they change the messages from global, the changes won't be added to the event, and they will have to change it again to every individual event.

That's the reason we leave it empty there

Tuan