PHPMailer error on registration

  • Glenn Robinson
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3 years 2 months ago #149363 by Glenn Robinson
PHPMailer error on registration was created by Glenn Robinson
Before i start, i just want to congratulate you on a great Joomla extension!
I wonder if you could help with an error that is being thrown at the registration phase. Registration occurs fine but i get a 404 which is clearly related to the PHPmailer:0 Call to undefined function PHPMailer\PHPMailer\escapeshellcmd()I was wondering if it was template specific. I'm using the Rocket Theme "Supra" template with Events Booking as a main page item.

I've tested PHP mailer from the Joomla settings and it works fine.

I hope you can help.

Cheers

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3 years 2 months ago #149475 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PHPMailer error on registration
Hello Glenn

Base on the error message, I guess the error happens because this PHP function www.php.net/manual/en/function.escapeshellcmd.php is disabled by your hosting provider for some reasons

PHPMailer library (which is using by Joomla for sending emails) needs that function enabled. So please contact your hosting provider, ask them to enable the function for your hosting account (sometime, hosting provider disables some php functions for their security purpose)

After the function enabled, please check it again. The error should be gone

Regards,

Tuan
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