Custom Field value in confirmation email

  • Thomas Felz
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3 years 11 months ago - 3 years 11 months ago #143875 by Thomas Felz
Custom Field value in confirmation email was created by Thomas Felz
Hi,
I've configured a event custom field (Configuration > Event Custom Fields).
            <field name="field_zoom_link" type="textarea" label="Zoom Link" size="50" access="6" description=""></field>            

The value is an URL I enter in backend in the corresponding event.
In event detail on front end it is invisible (access=6).

How can I include that value in confirmation email to the registrant?


Thomas
 
Last edit: 3 years 11 months ago by Thomas Felz. Reason: Clarification

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3 years 11 months ago #143898 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Field value in confirmation email
Hello Thomas

Using the syntax [NAME_OF_FIELD_IN_UPPERCASE]

For that field, tag [FIELD_ZOOM_LINK] should work. And since you are using zoom, maybe the Zoom plugin would help eventbookingdoc.joomservices.com/plugins/zoom-integration

Tuan

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3 years 11 months ago #143903 by Thomas Felz
Replied by Thomas Felz on topic Custom Field value in confirmation email
Thanks for reply Tuan.
Meanwhile I found out by myself.
Trial & error ;-)
The other two good friends of a developer besides copy & paste.

Thomas

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3 years 11 months ago - 3 years 11 months ago #143908 by Thomas Felz
Replied by Thomas Felz on topic Custom Field value in confirmation email
I have to come back again to that topic.

Even if I entered [FIELD_ZOOM_LINK] to confirmation e-mail message it was not replaced properly in the e-mail after registration (event is free so it's automatically paid). I had to resend the confirmation. With the second e-mail the tag was replaced with the correct content.

I have no feedback from other registrants so far, but I hope it's not a general issue.

Thomas
Last edit: 3 years 11 months ago by Thomas Felz. Reason: typo

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3 years 11 months ago #143912 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Field value in confirmation email
The FIELD_ZOOM_LINK is an event custom field? If so, it is not something related to event registration status as you described

Tuan

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3 years 11 months ago #143923 by Thomas Felz
Replied by Thomas Felz on topic Custom Field value in confirmation email
Tuan,
as described in my initial post to this thread it is an event custom field.

I know it’s not related to an event status. I just wanted to mention that I have free events that are automatically defined as „paid“.

Anyway.

But I don’t understand why the tag is not replaced in first confirmation email, but it is if I resend the confirmation email. This is what I’m asking.

Thomas

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3 years 11 months ago #143927 by Thomas Felz
Replied by Thomas Felz on topic Custom Field value in confirmation email
Attached find some screenshots.
 
Attachments:

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3 years 11 months ago #143931 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Field value in confirmation email
For this, guess we will have to check it directly on your site. Please submit a support ticket sending us super admin account and link to the page which I can perform registration and see this issue. I will check to see why the issue happens and get it sorted

Tuan

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3 years 11 months ago #143969 by Chris Elliott
Replied by Chris Elliott on topic Custom Field value in confirmation email
Hi Thomas.

In HTML mode for the Registration email, you can use this:

<p><a href="[FIELD_ZOOM_LINK]" class="btn">Click here for the Zoom Link</a></p>

This works perfectly everytime.

Hope this helps you.
Chris

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3 years 11 months ago #143974 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Field value in confirmation email
Thanks Chris for response. The solution works, Thomas just set wrong access for the field and that's the reason it is not working. We worked together via support ticket and come with a solution

Set show="false" for the field to not have it displayed in the frontend but can still be sent via email to registrants

Tuan

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