SMS Reminder : How to test if working

  • Chris Elliott
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4 years 2 months ago #141243 by Chris Elliott
SMS Reminder : How to test if working was created by Chris Elliott
Hi Tuan

I'm trying to use the Clickatell plugin to send my reminders via SMS. I have set up the ClickaTell plugin as accurately as I can (followed docs) and the EB SMS Reminder plugin too (see attached images). See also a shot of how Clickatell's interface looks...

Using an SSH connection to my server, I can manually use:

# wget -d mydomain.com/index.php?trigger_reminder_code=MYTRIGGER

and I can see a fair amount of diagnostic but no matter what I do, I am seeing no incoming SMS messages.

So, the question is, is there a means to test SMS is actually working from Event Bookings at all?  Perhaps a "TEST SMS" feature on the registrant page so I can select a registrant and send him/her a text message (i.e. reminder).

If its an API issue, I'm getting no real assistance from Clickatell on the correct API to use... they show API Key and API ID. But though I'm using the sensible API Key value in my plugin, nothing really happens!

I am attaching a couple of screen shots for review.

Ideas welcome!

Chris
wget -d tapiochre.co.uk/index.php?trigger_reminder_code=trigger [root@srv5 ~]# wget -d tapiochre.co.uk/index.php?trigger_reminder_code=trigger
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4 years 2 months ago #141260 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic SMS Reminder : How to test if working
Hello Chris

The easiest way to test is checking the SMS message sent to registrant when someone register for an event on your site

1. Edit the plugin System - Events Booking SMS , enter your phone number in Administrator Phone Numbers parameter

2. Go to Events Booking -> Emails & Messages, look at SMS Messages tab, make sure you enter data for New Registration SMS

Then perform registration. If you receive SMS, that mean it is working good. If not, there is something wrong and in this case, submit a support ticket so that we can guide you to check it further

Tuan

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  • Chris Elliott
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4 years 2 months ago #141274 by Chris Elliott
Replied by Chris Elliott on topic SMS Reminder : How to test if working
Hi Tuan

Thanks for the advice. I have followed that instruction set and tested by registering for an event but sadly no text arrives at the administrator mobile number I set up.

I'll create/update a ticket with more details for you check for me. Thanks
C

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4 years 2 months ago #141288 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic SMS Reminder : How to test if working
OK Chris. I will check to see what's wrong and answer you via support ticket

Tuan

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