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Resending reminder email on moving registration to a different event
- Roger Clarke
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4 years 3 months ago #141035
by Roger Clarke
Resending reminder email on moving registration to a different event was created by Roger Clarke
Hi,
With the current covid situation, one of my clients is finding that many registrations have to be moved to different events after the first reminder email containing the joining instructions has been sent, either because he has to cancel the event and move all the regsitrants to a later date due to changing lockdown restrictions or because the registrant has to postpone to a later date due to self-isolating.
The problem is that the database has marked the registration record as reminder sent, and that means that the registrant doesn't then get a reminder email for their new event. That means I have to edit the database to reset the indicator. Is there some way that either that indicator could be automatically reset on moving a registrant to a different event, or the administrator can reset the indicator?
Thanks,
Roger
With the current covid situation, one of my clients is finding that many registrations have to be moved to different events after the first reminder email containing the joining instructions has been sent, either because he has to cancel the event and move all the regsitrants to a later date due to changing lockdown restrictions or because the registrant has to postpone to a later date due to self-isolating.
The problem is that the database has marked the registration record as reminder sent, and that means that the registrant doesn't then get a reminder email for their new event. That means I have to edit the database to reset the indicator. Is there some way that either that indicator could be automatically reset on moving a registrant to a different event, or the administrator can reset the indicator?
Thanks,
Roger
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- Tuan Pham Ngoc
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4 years 2 months ago #141046
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Resending reminder email on moving registration to a different event
Hi Roger
As of right now, it is not possible. But I will think about this case and try to find a solution for it. It makes sense to reset reminder status when the registrant is moved to new event
Tuan
As of right now, it is not possible. But I will think about this case and try to find a solution for it. It makes sense to reset reminder status when the registrant is moved to new event
Tuan
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- Tuan Pham Ngoc
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4 years 2 months ago #141726
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Resending reminder email on moving registration to a different event
Hello Roger
Just want to update that this is now working properly in latest version of Events Booking (3.14.1)
Please update your site to this latest version and you won't have to worry about it anymore
Regards,
Tuan
Just want to update that this is now working properly in latest version of Events Booking (3.14.1)
Please update your site to this latest version and you won't have to worry about it anymore
Regards,
Tuan
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- Roger Clarke
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4 years 2 months ago #141741
by Roger Clarke
Replied by Roger Clarke on topic Resending reminder email on moving registration to a different event
Hi Tuan,
That is absolutely fantastic! I've just given it a quick test and it works perfectly. This will save me and my client so much time!
Regards,
Roger
That is absolutely fantastic! I've just given it a quick test and it works perfectly. This will save me and my client so much time!
Regards,
Roger
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4 years 2 months ago #141759
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Resending reminder email on moving registration to a different event
Great. Happy to hear that the simple change helps saving your time 
Tuan

Tuan
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