Reminder emails information -- Reset after manual renewal?
- CJ Gilbert
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6 years 9 months ago #117919
by CJ Gilbert
Reminder emails information -- Reset after manual renewal? was created by CJ Gilbert
Our client often receives offline payments and processes their renewal automatically.
She noticed in the subscription manager where it shows "Reminder emails information" ... and of course they are all set to Yes, with the dates they were sent. (see attachment)
Here's our question...
When she updates the "Membership End Date" to process their renewal, does she need to do anything with the "Reminder emails information" area?
That is to say, do you have to reset these emails by manually setting all three back to no?
...or is this area merely cosmetic -- to show that the emails have been sent -- and they system will still automatically trigger the renewal emails AGAIN when we reach the new expiration.
Thank you!
She noticed in the subscription manager where it shows "Reminder emails information" ... and of course they are all set to Yes, with the dates they were sent. (see attachment)
Here's our question...
When she updates the "Membership End Date" to process their renewal, does she need to do anything with the "Reminder emails information" area?
That is to say, do you have to reset these emails by manually setting all three back to no?
...or is this area merely cosmetic -- to show that the emails have been sent -- and they system will still automatically trigger the renewal emails AGAIN when we reach the new expiration.
Thank you!
- Tuan Pham Ngoc
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