ICS no longer being sent

Hello,

I have a very clean/new Joomla and EB installation (latest versions). I made some test event registrations, and only for the very first one did I receive an ICS attachment on the confirmation email. Everything since then - I get the registration emails - but no ICS attached.

Any ideas of what to look for or to try ?

Thanks.

EDIT: Just tried something. I turned off ICS in settings, saved, turned it back on and saved. Then I registered for a new event and I got the ICS attachment. However - I then registered another user for an event and they did NOT get the ICS. So from this - it seems I only get one ICS sent - whatever is the first registration after turning on the setting in config.

Hi Brandon

That sounds strange to me. Please submit a support ticket sending us super admin account of your site and let us know step by step what we need to do to see the error

We are going to check to see why the issue happens and get it sorted. Normally, all registrations should receive ics file if that option is enabled

Tuan

Hello,

So this seems to also be working now that my site is "real" (DNS, SSL, etc).

However, I notice that ics's are sent when using Mass Mail as well. Is this intentional ? I had thought that they would only be sent for registrations.

Thanks.

Hi Brandon

Yes. ICS file is also sent in mass mail. If you don't want it to be sent, you can edit code a bit to remove it:

1. Open the file administrator/components/com_eventbooking/model/massmail.php

2. Find this line of code (line 189) and remove it:

Regards,

Tuan

Wow thanks so much - just made this change.

You can get this file, unzip it, upload to administrator/components/com_eventbooking/model/override folder on your site. By doing that, you won't have to re-do this change when you update to future releases of the extension

Regards,

Tuan