Invoice not showing Phone or Email fields

  • Mike
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
7 years 8 months ago #110990 by Mike
Hello,

Under the "Customer Information" area in the Invoice, it is not showing the entered Phone information, it only shows [PHONE].

Also, the Invoice does not show the Customer/Registrants Email, it is blank.

Can you point me in the right direction to get this resolved?

I've attached a copy of the Invoice to illustrate the issue.

Thanks for the support...

Please Log in or Create an account to join the conversation.

More
7 years 8 months ago #110992 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Invoice not showing Phone or Email fields
Hi Mike

There must be something wrong in the setting causing the issue. Please submit a support ticket sending us super admin account of your site and tell us the invoice we can download to see this issue

We are going to check to see why it happens and get it sorted

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc