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Size of event image
- Sebastian Hoffmann
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8 years 9 months ago #84494
by Sebastian Hoffmann
Size of event image was created by Sebastian Hoffmann
Hello,
I have a problem with the event image on the detail page. It is displayed as a thumb and has only a width=120px and a height of 40px although I set "Display Event Large Image" in the configuration. What is my mistake?
Best regards
S. Hoffmann
I have a problem with the event image on the detail page. It is displayed as a thumb and has only a width=120px and a height of 40px although I set "Display Event Large Image" in the configuration. What is my mistake?
Best regards
S. Hoffmann
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- Tuan Pham Ngoc
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8 years 9 months ago #84495
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Size of event image
Hi Hoffmann
Could you please try to re-upload the image for that event? Also, maybe you have template override based on code of old version of EB (try to look at html/com_eventbooking folder under your site template to see whether you have a folder called event, if there is folder like that, please remove it to see whether it works?
I think re-upload the image for the event should help solving the issue
Tuan
Could you please try to re-upload the image for that event? Also, maybe you have template override based on code of old version of EB (try to look at html/com_eventbooking folder under your site template to see whether you have a folder called event, if there is folder like that, please remove it to see whether it works?
I think re-upload the image for the event should help solving the issue
Tuan
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- Sebastian Hoffmann
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8 years 9 months ago #84517
by Sebastian Hoffmann
Replied by Sebastian Hoffmann on topic Size of event image
Hi,
thank you for answering so quickly.
I reuploaded the image but it didn't change anything. The source code looks like this:
"<a href="/media/com_eventbooking/images/International-TTT2.jpg" class="eb-modal" title="International TTT2">
<img src="/media/com_eventbooking/images/thumbs/International-TTT2.jpg" class="eb-thumb-left" alt="International TTT2" title="International TTT2" width="120" height="40"/>
</a>"
The generated image has a width of 120px. The linked image has full resolution. We don't have a template override since it is our first installation with eb.
Best regards
S.Hoffmann
thank you for answering so quickly.
I reuploaded the image but it didn't change anything. The source code looks like this:
"<a href="/media/com_eventbooking/images/International-TTT2.jpg" class="eb-modal" title="International TTT2">
<img src="/media/com_eventbooking/images/thumbs/International-TTT2.jpg" class="eb-thumb-left" alt="International TTT2" title="International TTT2" width="120" height="40"/>
</a>"
The generated image has a width of 120px. The linked image has full resolution. We don't have a template override since it is our first installation with eb.
Best regards
S.Hoffmann
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- Sebastian Hoffmann
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8 years 9 months ago #84527
by Sebastian Hoffmann
Replied by Sebastian Hoffmann on topic Size of event image
I think part of the problem is that when I select an image for an event the path is changed after saving.
For example the path is changed from "images/xyz.jpg" to "images/com_eventbooking/xyz.jpg". But this folder is empty. Because of that the query "if ($this->config->display_large_image && $item->image && file_exists(JPATH_ROOT . '/' . $item->image))" in the event default.php is false.
Do you know how to solve the problem?
Best regards
S.Hoffmann
For example the path is changed from "images/xyz.jpg" to "images/com_eventbooking/xyz.jpg". But this folder is empty. Because of that the query "if ($this->config->display_large_image && $item->image && file_exists(JPATH_ROOT . '/' . $item->image))" in the event default.php is false.
Do you know how to solve the problem?
Best regards
S.Hoffmann
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- Tuan Pham Ngoc
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8 years 9 months ago #84531
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Size of event image
Hi
In this case, please submit a support ticket sending us super admin account of your site
We are going to check to see why it happens and get it sorted for you
Regards,
Tuan
In this case, please submit a support ticket sending us super admin account of your site
We are going to check to see why it happens and get it sorted for you
Regards,
Tuan
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- Mikkel Wied
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8 years 8 months ago #87302
by Mikkel Wied
Replied by Mikkel Wied on topic Size of event image
HI
Was there an easy fix to this issue ?
Im having the same problem. Display Event Large Image set to yes, but only getting thumb in the event details.
Thanks
Was there an easy fix to this issue ?
Im having the same problem. Display Event Large Image set to yes, but only getting thumb in the event details.
Thanks
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- Tuan Pham Ngoc
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8 years 7 months ago #87326
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Size of event image
Hi Mikkel
We need to check it directly on your site to check and solve this issue. Please submit a support ticket so that our support staff can help
Tuan
We need to check it directly on your site to check and solve this issue. Please submit a support ticket so that our support staff can help
Tuan
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8 years 7 months ago #87470
by Mikkel Wied
Replied by Mikkel Wied on topic Size of event image
Hi Tuan
OK, thanks for reply.
OK, thanks for reply.
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- Darren Knipe
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8 years 7 months ago #87789
by Darren Knipe
Replied by Darren Knipe on topic Size of event image
yes same issue here since update to latest version.
all worked fine before
all worked fine before
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- Tuan Pham Ngoc
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8 years 7 months ago #87797
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Size of event image
Hi Darren
Could you please help submitting a support ticket so that we can check it to see why the issue happens and get it sorted?
Regards,
Tuan
Could you please help submitting a support ticket so that we can check it to see why the issue happens and get it sorted?
Regards,
Tuan
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