Email problems

  • Elaine
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8 years 9 months ago - 8 years 9 months ago #84320 by Elaine
Email problems was created by Elaine
Hi
I have just tested Event Booking before going live.
The problems are in sending emails that EB_EVENT_TITLE is not rendering to "Event". I have changed the php to "EB_TITLE" and now I get "Title"
EB_PAYMENT_METHOD is not rendering to "Payment_Method". In your code you have spelt the word PAYMENT different ways. You have tried to correct this in the Language file, to EB_PAYEMNT_METHOD - or something like that, but it still needs spell checking in the email files.

these problems are on both the client email and the administrator email copies. I have amended the file individual_detail.php so it works OK for me, but...
the next problem is that the Adinistrator email receives all the CSS as below: How can I stop this from occuring?

/*
Global style
*/
.title_cell {
font-weight: bold;
padding-left: 5px;
}

.field_cell {

}

#extcalendar .tablea {
background-color: #F9F9F9;
border-top: 1px solid #FFFFFF;
color: #999;
font-size: 20px;
font-weight: bold;
padding: 15px;
text-align: center;
}

.eb-container {
text-align: left;
}

.eb-container img {
border: 0 none;
}

.eb-container h1, .eb-container h2, .eb-container h3 {
width: auto !important;
margin: 5px 0 5px 0 !important;
padding: 0 !important;
}

h1.eb-page-heading {

}

h2.eb-page-heading {

}

h3.eb-page-heading {

}

img.eb-thumb-left {
margin: 0 15px 0 0 !important;
float: left !important;
}

img.eb-thumb-right {
margin: 0 0 0 15px !important;
float: right !important;
}

form#adminForm label.control-label {
text-align: left;
font-weight: bold;
}

/*
Categories styles
*/
body .eb-topmenu-calendar ul li {
margin: 0;
float: right;
}

#eb-categories h2.eb-category-title {
margin: 14px 0 !important;
}

#eb-categories h3.eb-category-title {
}

#eb-categories .eb-category, #eb-events .eb-event {
margin: 0 0 20px;
}

#eb-categories .eb-box-heading, #eb-events .eb-box-heading, #eb-event-page
.eb-box-heading {
border-radius: 7px 7px 0 0;
color: #333333;
font-size: 14px;
font-weight: bold;
line-height: 14px;
padding: 8px 10px 7px;
margin: 0;
}

#eb-categories .eb-box-heading h3, #eb-events .eb-box-heading h3, #eb-event-page
.eb-box-heading h3 {
margin: 0;
}

.eb-box-heading .dropdown-menu [class^="icon-"]:before, .eb-box-heading
.dropdown-menu [class*=" icon-"]:before {
position: relative;
left: -5px;
}

#eb-event-properties-heading, #eb-event-group-rates-heading, #eb-share-text {

}

#eb-categories .eb-description, #eb-events .eb-description, #eb-event-page
.eb-description {
background: #fff;
border-radius: 0 0 7px 7px;
margin: 0;
padding: 10px;
}

#eb-categories .eb-category img {
margin: 0 10px 0 0 !important;
padding: 0 !important;
}

/* Mini Calendar */

.eb_minicalendar_monthyear {
color: #F0F0F0;
cursor: pointer;
font-weight: bold;
height: 21px !important;
line-height: 21px;
text-align: center !important;
width: 100% !important;
}

a.mod_eb_minicalendar_link:link {
color: white;
}

a.mod_eb_minicalendar_link:hover {
color: yellow;
}

.eb_minicalendar_monthyear a.mod_eb_minicalendar_link {
color: #F0F0F0;
font-weight: bold !important;
text-decoration: none;
}

.mod_eb_mincalendar_table {
font-family: Arial;
font-size: 12px;
font-style: normal;
margin-bottom: 0.25em;
text-align: center;
text-decoration: none;
width: 100% !important;
}

.mod_eb_mincalendar_dayname {
font-family: Arial;
font-size: 12px;
font-style: normal;
text-align: center;
text-decoration: none;
}

.mod_eb_mincalendar_td_dayname {
color: #F0F0F0;
font-weight: bold;
line-height: 15px;
text-align: center !important;
padding: 5px;
}

.mod_eb_mincalendar_td_dayname .sunday {
color: #99AAAA;
}

.mod_eb_mincalendar_td_dayname .saturday {
color: #99AAAA;
}

td.mod_eb_mincalendar_today {
color: #000000;
padding: 0 !important;
}

td.mod_eb_mincalendar_not_today, td.mod_eb_mincalendar_no_event a {
font-size: 11px;
font-style: normal;
font-weight: bold;
padding: 3px 2px;
color: #fff;
}

a.eb_minical_link:hover {
color: yellow;
text-decoration: none;
}

a.eb_minical_link SPAN.sunday {
color: #99AAAA;
}

a.eb_minical_link SPAN.saturday {
color: #99AAAA;
}

td.mod_eb_mincalendar_event a, td.mod_eb_mincalendar_event a.eb_minical_link
span.sunday, td.mod_eb_mincalendar_event a.eb_minical_link SPAN.saturday {
color: #fff;
}

.extcal_minical .extcal_navbar {
background-repeat: repeat-x;
border-bottom: 1px solid #B4B4B6;
}

.extcal_navbar td {
padding: 5px;
}

.extcal_minical .extcal_month_label a {
color: #FFFFFF;
font-weight: bold;
}

/*
Category styles
*/
#eb-category {
padding: 10px 0;
}

#eb-category h1.eb-page-heading {
margin: 0 0 10px 0 !important;
}

.eb-event .eb-event-properties {
width: 290px;
background: #ECF4FB;
padding: 5px 5px 5px 10px;
margin: 0 5px 5px;
float: right;
}

td.eb-event-property-label {
width: 110px;
text-align: left;
font-weight: bold;
}

/**Events table stype**/
.date-col {
width: 20%;
}

.eb-image-col {

}

.location-col {

}

.capacity-col {
width: 8%;
}

.registered-col {
width: 8%;
}

.price-col {
width: 10%;
text-align: right;
}

/*
Events styles
*/
#eb-events h3.eb-event-title {
}

#eb-events h3.eb-event-title img {
float: left !important;
margin: 0 10px 0 0;
}

#eb-events .eb-event {
}

/*
Taskbar styles
*/
.eb-taskbar {
margin: 0;
list-style: none;
}

.eb-event-detail-container:last-child .eb-taskbar {
border-bottom: none;
}

.eb-taskbar ul {
margin: 0 !important;
padding: 0 !important;
}

.eb-taskbar li {
float: left !important;
list-style-type: none !important;
background-image: none !important;
padding: 0 5px 0 0 !important;
margin: 0.5em 0 2px 0 !important;
}

.eb-taskbar li a:link, .eb-taskbar li a:visited, .eb-taskbar li a:hover {
text-decoration: none;
}

.eb-taskbar li a:hover {
}

/**Event detail style**/
#eb-event {
padding: 0 15px 15px 15px;
}

#eb-event-details {
padding: 10px 0;
}

#eb-event-page h1.eb-page-heading {
margin: 0 0 10px 0 !important;
}

#fb-share-button {
display: inline;
}

#eb-share-text {
float: left;
font-weight: bold;
padding-top: 15px;
font-size: 150%;
}

#eb-event-info {
margin-top: 15px;
}

#eb-event-info table {
margin-top: 10px;
}

.eb-notice-message
{
font-size: 130%;
font-weight: bold;
margin-top: 8px;
}
/**Registration Form style**/

form.form-horizontal .control-label, form.form-horizontal .control-label label {
text-align: left;
font-weight: bold;
padding: 0px;
}

/**Form CSSS**/
.eb-form-heading {
background: none repeat scroll 0 0 #F8F8F8;
border: 1px solid #DBDEE1;
color: #555555;
font-size: 13px;
font-weight: bold;
margin-bottom: 15px;
padding: 8px;
}

.eb-form-heading a {
float: right;
font-weight: normal;
margin-top: 1px;
text-decoration: none;
cursor: pointer;
}

.eb-form-content {
display: none;
padding: 0 0 15px;
}

.eb-form-content .left {
float: left;
width: 48%;
}

.eb-form-content .right {
float: right;
width: 48%;
}

.eb-form-content .buttons {
clear: both;
}

form.form-horizontal ul, form.form-horizontal ul {
list-style: none;
}

form.form-horizontal ul li label, form.form-horizontal ul li label {
display: inline;
}

.star {
color: red;
}

span.required {
color: red;
padding-left: 5px;
}

.eb-container label.control-label {
text-align: left;
font-weight: bold;
}

.eb-right-align {
text-align: right !important;
}

.eb-left-align {
text-align: left !important;
}

.price_col {
width: 10%;
text-align: right;
}

.order_col {
width: 13%;
text-align: center;
}

table.item_list {
margin-top: 10px;
}

.no_col {
width: 5%;
}

.date_col {
width: 20%;
}

.capacity_col {
width: 8%;
}

.registered_col {
width: 8%;
}

/*Registrant list style*/
.list_first_name {
width: 15%;
}

.list_last_name {
width: 9%;
}

.list_event {

}

.list_event_date {
width: 10%;
}

.list_email {
width: 10%;
}

.list_registrant_number {
width: 8%;
}

.list_amount {
text-align: right;
width: 6%;
}

.list_id {
text-align: center;
width: 15%;
}

/**CSS for cart page**/
.col_no {
width: 5%;
}

.col_action {
width: 10%;
text-align: center !important;
}

.col_quantity {
width: 14%;
text-align: center !important;
}

.col_price {
text-align: right !important;
width: 10%;
}

.quantity_box {
text-align: center !important;
}

span.total_amount {
font-weight: bold;
}

.col_subtotal {
width: 12%;
text-align: right !important;
}

.qty_title, .eb_rate {
font-weight: bold;
}

span.error {
color: red;
font-size: 150%;
}

.col_event_date {
width: 20%;
text-align: center;
}

.col_event
{
padding-left: 5px;
}

span.view_list {
font-weight: bold;
}

.eb_form_header {
font-weight: bold;
font-size: 15px;
}

.invalid {
color: red;
}

.eb-calendar ul.eb-month-browser li a {
color: #fff;
}

.bubble li {
list-style-type: none;
background-image: none;
line-height: 18px;
margin-left: 2px;
font-size: 13px;
}

.bubble .location_name {
font-weight: bold;
}

li.getdirection a {
font-weight: bold;
}

.eb-container .input-append .add-on, .eb-container .input-prepend .add-on
{
height: auto !important;
}

/**CSS for supporting responsive calendar*/

@media only screen and (max-width: 1024px) {
.navbar-static .navbar-inner {
padding-right: 10px;
padding-left: 10px;
}
}

.eb-topmenu-calendar .eb-menu-calendar {
float: right;
width: auto;
}

.eb-container .nav {
width: 100%;
}

.eb-calendar ul.eb-month-browser li {
width: 30%;
padding: 0;
border: 0;
text-align: center;
text-transform: uppercase;
height: auto;
margin: 5px 0;
}

.eb-calendar ul.eb-month-browser li.eb-calendar-nav {
margin: 13px 0 0;
}

.eb-calendar ul.eb-month-browser li#eb-current-month {
margin: 8px 0 0;
width: 40%;
}

#eb-current-month #month, #eb-current-month #year {
margin: 0 !important;
float: left;
}

#eb-current-month #month {
margin-right: 5px;
}

.eb-calendar ul.eb-month-browser li .input-medium,
.eb-calendar ul.eb-month-browser li .input-small {
margin: 0;
}

.eb-calendar {
width: 100%;
}

.eb-calendar ul {
list-style: none;
padding: 0;
margin: 0;
clear: both;
width: 100%;
}

.eb-calendar ul.eb-weekdays {
height: 40px;
}

.eb-calendar ul.eb-weekdays li {
text-align: center;
text-transform: uppercase;
line-height: 20px;
padding: 10px 6px;
color: #fff;
font-size: 13px;
}

body .eb-calendar li {
background-image: none;
-webkit-box-sizing: border-box;
-moz-box-sizing: border-box;
-ms-box-sizing: border-box;
box-sizing: border-box;
padding: 5px !important;
margin: 0 !important;
display: block;
float: left;
overflow: visible !important;
width: 14.2823%;
}

.eb-calendar .eb-days:last-child li {
margin-bottom: 0px !important;
}

.eb-calendar li .day, .eb-calendar li .month {
display: none;
}

.eb-calendar .eb-date {
text-align: right;
margin-bottom: 5px;
}

[class^="icon-"], [class*=" icon-"] {
display: inline-block !important;
}

.left_calendar strong, .left_calendar .input-append, .left_calendar .btn {
float: left;
}

.left_calendar #date_img.btn {
float: none;
}

.left_calendar strong, .left_calendar .input-append {
margin: 0 5px 0 0;
}

.show-info {
display: block;
font-size: 13px;
border-radius: 4px;
padding: 5px;
margin-bottom: 5px;
color: #666;
line-height: 14px;
background: #e4f2f2;
border: 1px solid #b5dbdc;
color: #009aaf;
text-decoration: none;
}

.show-info:hover .venue {
display: block;
}

.show-info .show-name {
text-decoration: underline;
}

.show-info .show-time, .venue {
color: #666;
margin-top: 2px;
text-decoration: none;
}

.eb-calendar .no-shows {
display: none;
}

.eb-calendar .venue {
display: none;
}

.eb-calendar li.out_of_range {
background-color: #F5F5F5;
color: #666;
}

#extcalendar .eventdesc .cat-name, #extcalendar .eventdesc .location-name {
margin: 0 0 5px;
line-height: normal;
font-size: 13px;
}

#extcalendar .today {
padding: 15px;
}

#extcalendar .eventdesc .location-name {
padding: 3px 0 3px 25px;
}

#extcalendar .eventdesc .cat-name {
background: url(../images/cat.png) no-repeat left center;
padding: 3px 0 3px 25px;
}

.admintable label {
display: inline-block;
}

.tab-content {
text-align: left;
}

.form-horizontal .admintable .controls {
margin: 0;
}

#eb-calendar-legend ul {
margin: 20px 0 0 0;
}

#eb-calendar-legend ul li {
float: left;
width: auto;
}

#eb-calendar-legend span {
display: block;
width: 25px;
height: 25px;
float: left;
margin-right: 5px;
margin-left: 5px;
}

#eb-calendar-legend a {
font-size: 12px;
font-weight: bold;
height: 25px;
line-height: 25px;
}

#eb-calendar-legend ul li {
list-style: none;
content: "";
}

.eb-taskbar .dropdown-menu li {
margin: 0!important;
padding: 0!important;
float: none!important;
}

.eb-taskbar .dropdown-menu li a {
padding-left: 25px;
position: relative;
}

.eb-taskbar .dropdown-menu li a.google, .eb-taskbar .dropdown-menu li a.yahoo {
background-position: 8px 8px;
background-repeat: no-repeat;
}

.eb-taskbar .dropdown-menu li a.google {
background-image: url(../images/google.png);
}
.eb-taskbar .dropdown-menu li a.yahoo {
background-image: url(../images/yahoo.png);
}
.eb-taskbar .dropdown-menu li a.download i {
left: 8px;
position: absolute;
top: 5px;
}



@media screen and (max-width: 767px) {
body .eb-calendar ul.eb-month-browser li {
font-size: 12px;
width: auto;
float: none;
}

body .eb-calendar ul.eb-month-browser li#eb-current-month {
width: auto;
}

body .eb-calendar ul {
width: 100%;
box-sizing: border-box;
}

body .eb-calendar .eb-weekdays {
display: none;
}

body .eb-calendar li {
display: block;
height: auto !important;
border: 1px solid #ededed;
width: 100%;
box-sizing: border-box;
padding: 10px;
margin-bottom: -1px;
}

body .eb-calendar li .day, .eb-calendar li .month {
display: inline;
}

body .eb-calendar .no-shows {
display: block;
color: #ccc;
text-align: center;
}

body .eb-calendar .eb-date {
text-align: center;
}

.show-info .show-name {
font-size: 16px;
margin-bottom: 5px;
}

.show-info .venue, .show-info .show-time, .show-info:hover .venue,
.show-info:hover .show-time {
display: inline;
}

.eb-calendar li.out_of_range {
display: none;
}
}

@media only screen and (device-width: 768px) and (device-height: 1024px) and
(orientation: landscape) {
.show-info .venue, .show-info .show-time, .show-info:hover .venue,
.show-info:hover .show-time {
display: inline;
}
}
/**Timeline layout**/

.eb-events-timeline .eb-taskbar {
padding: 25px 0;
border-bottom: 1px dotted #a5a5a5;
margin: 0;
list-style: none;
}

.eb-event-container {
background-image: url("../images/dot-ver.png");
background-position: 42px 85px;
background-repeat: repeat-y;
margin-top: 0;
padding: 0 0 0 100px;
}

.eb-event-date-container {
background: #fff;
border: 1px #eee solid;
margin: 0 15px 0 -100px;
padding: 5px;
width: auto;
border-radius: 100%;
-moz-border-radius: 100%;
-webkit-border-radius: 100%;
display: block;
float: left;
position: relative;
}

.eb-event-date {
background-image: none !important;
border-radius: 100%;
-moz-border-radius: 100%;
-webkit-border-radius: 100%;
font-family: inherit;
height: 60px;
padding: 5px;
width: 60px;
text-align: center;
}

.eb-event-date-day {
color: #fff;
font-size: 20px;
font-weight: bold;
line-height: 20px;
padding-top: 4px;
}

.eb-event-date-month {
color: #fff;
font-size: 14px;
line-height: 14px;
}

.eb-event-date-year {
color: #fff;
font-size: 14px;
line-height: 14px;
}

.eb-even-title-container {
line-height: normal;
margin: 0;
}

.eb-event-information {
padding: 0 0 10px;
margin-bottom: 12px;
}

.eb-event-date-info {
font-size: 130%;
line-height: 150%;
display: inline-block;
}

.eb-event-start-end-date {
margin: 0 8px 0 0;
}

.eb-event-price-container {
display: inline-block;
float: right;
font-size: 140%;
background-image: none !important;
}

.eb-event-price-container .eb-individual-price {
color: #fff;
display: inline-block;
padding: 10px;
}

span.eb-time
{
padding-left: 5px;
}
.eb-container .form-group .radio, .eb-container .form-group .checkbox {
min-height: 1px !important;
}

.eb-container .form-group input.radio, .eb-container .form-group input.checkbox,
.eb-container .form-group select {
display: inline-block !important;
}

.eb-container .form-group select,
.eb-container .form-group textarea,
.eb-container .form-group input[type="text"],
.eb-container .form-group input[type="password"],
.eb-container .form-group input[type="datetime"],
.eb-container .form-group input[type="datetime-local"],
.eb-container .form-group input[type="date"],
.eb-container .form-group input[type="month"],
.eb-container .form-group input[type="time"],
.eb-container .form-group input[type="week"],
.eb-container .form-group input[type="number"],
.eb-container .form-group input[type="email"],
.eb-container .form-group input[type="url"],
.eb-container .form-group input[type="search"],
.eb-container .form-group input[type="tel"],
.eb-container .form-group input[type="color"]
{
width: 210px !important;
}

.eb-container .form-group input[type="text"].input-mini,
.eb-container .form-group select.input-mini,
.eb-container .form-group textarea.input-mini {
width: 60px !important;
}

.eb-container .form-group input[type="text"].input-small,
.eb-container .form-group select.input-small,
.eb-container .form-group textarea.input-small {
width: 90px !important;
}

.eb-container .form-group input[type="text"].input-medium,
.eb-container .form-group select.input-medium,
.eb-container .form-group textarea.input-medium
{
width: 150px !important;
}

.eb-container .form-group input[type="text"].input-large,
.eb-container .form-group select.input-large,
.eb-container .form-group textarea.input-large
{
width: 210px !important;
}

.eb-container .form-group input[type="text"].input-xlarge,
.eb-container .form-group select.input-xlarge,
.eb-container .form-group textarea.input-xlarge
{
width: 270px !important;
}

.eb-container .form-group input[type="text"].input-xxlarge,
.eb-container .form-group select.input-xxlarge,
.eb-container .form-group textarea.input-xxlarge
{
width: 530px !important;
}

@media screen and (min-width: 768px) {
.event-property-fixed {
float: right;
position: relative;
top: 0;
margin: 0 0 10px 10px;
}
}

td.eb-event-property-label {
white-space: nowrap;
width: auto;
}

#eb-mini-cart-page.eb-container {
padding: 15px;
}

.eb-cart-content table tr td
{
vertical-align: middle;
}

.registrant-item-container {
margin: 0;
border-left: 1px solid #ccc;
border-right: 1px solid #ccc;
padding: 0;
}

.registrant-item-container li {
list-style: none;
}

.registrant-item-container li {
border-bottom: 1px solid #ccc;
line-height: 30px;
padding: 0px 5px 0px 5px;
}

.registrant-item-container li:first-child {
background: #666 !important;
color: #fff;
border-radius: 0 !important;
}

.totals > div {
border: 2px solid #bbb;
border-radius: 4px;
color: #333;
display: inline-block;
font-family: Roboto-Medium, Arial, Tahoma;
font-size: 14px;
padding: 7px 10px 6px;
position: relative;
text-align: center;
margin-bottom: 10px;
}

.wait {
position: relative;
top: 5px;
right: 10px;
}

.wait .fa-refresh {
color: #00ae7c;
}

#adminForm .well {
background: rgba(0, 0, 0, 0) none repeat scroll 0 0;
border-radius: 0;
box-shadow: none;
padding: 0px;
}

#colorbox #cboxContent h1 {
background: #eee none repeat scroll 0 0;
line-height: normal;
margin: 0px;
padding: 10px;
}

.eb-mobile-event-date, .eb-mobile-event-price, .eb-mobile-quantity,
.eb-mobile-sub-total
{
padding: 5px;
}

.eb-mobile-event-title {
background: #000;
margin-bottom: 10px;
}

.eb-mobile-event-title a {
color: #fff;
}

#payment_method_container label.radio
{
display: block;
margin-bottom: 5px;
}
span.eb-uploaded-file
{
padding-left:10px;
font-weight: bold;
}

thanks

PS
I just realised I was not on the current version 2.8.1, so downloaded it, and the problems have not been fixed - now I have to go through the php files once more and amend the above problems. Or you can try to fix them.
Last edit: 8 years 9 months ago by Elaine.

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8 years 9 months ago #84335 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email problems
That's strange to me. Could you please submit a support ticket sending us super admin account of your site and the link to the page which we can register for the event to see the the error as you said and get it sorted?

Maybe it is something with your mail server, but we will have to check it on your site first

Tuan

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  • Elaine
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8 years 9 months ago #84337 by Elaine
Replied by Elaine on topic Email problems
Hello Tuan,
I adjusted the configuration for web mail to HTML and it looks great.
I had to adjust the php files for the EB_EVENT_TITLE and EB_PAYMENT_METHOD but that is only a small thing. Thanks for your suggestion with the mail server
Regards
Elaine.

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