Problems /w Register & Questions

I've sent Tuan an email as well but I wanted to post here to make sure he got this information, here is the email I sent to you earlier today:

1) When I go to register for an event, I fill out all the required information and then press the ‘Register’ button and nothing happens. It doesn’t go to a blank page, doesn’t even start to load anything. If I leave a required field like First Name or Address and press the Register button, the system tells me I must fill in these fields. However, if I leave anything blank under the credit card information I get no message that they are required. I’m not sure if that helps. I have Authorize.net as the payment processor and input my API Login & Transaction Key and it’s currently set to Test Mode. - I've tried what you said in this forum and downloaded the newest version(although considering I bought this yesterday I had doubt there was any newer version) and instead of the Registration button not working, any Class/Category I click on simply brings me to a blank white page.. even worse than the 'previous' version.

2) I’m looking to input add-ons for the event like Boxed Lunches and Club Memberships but I am totally confused how the feature works in the system, please take a look at the custom field I have setup and let me know if I’m doing anything wrong. Since I can't get past the initial form for Registration I haven't even been able to test if what I did is correct. Each box lunch is $10. Also, when does this added to the price? On the initial registration form it doesn't have any total so again since I can't test, I'm not sure when it adds this fee. I'm surprised you enter a CC info on a screen that doesn't show the total cost of what you're purchasing.

3) Is there any way to display the Calendar as a module in a user area for Joomla or can I only have that option as a Menu item?

4) Is there any way to add custom input fields during the user registration, for instance if during the checkout/registration process I want to ask them for extra information like Gun Type & Current Experience? All I’d really need is a regular textbox input field but it’d be great if I could have more. I'm guessing I can accomplish this with the 'Custom Fields' function but I'm not sure if it's just for adding additional features/services that you charge for, again I can't test it because I can't get to the process payment page.

5) I don't understand this Google Map API thing at all, I went and created an API using the URL in which this component is sitting on yet I still get the same error message when I click on the Location link within the event "This web site needs a different Google Maps API key. A new key can be generated at code.google.com/apis/maps/ " What else am I supposed to do besides create the key, insert the key into the configuration menu and put a correct address under the Locations tab. I don't see how I can be this clueless but for some reason I'm either not thinking of something or the system is just not operating correctly. - This all the sudden started working, I think it had something to do with the new key propagating or something.. so no worries here.

6) The editing for descriptions is not working properly. It allows no spacing or other formatting to take effect. I can't put spaces after sentences, I can't bold anything or change any colors. It's using the standard tinymce editor like the rest of the site but doesn't perform as such. I even click the HTML button and do straight coding changes that simply revert back to no formatting/spacing once I save.

I have created a Joomla login specifically for you Tuan that I've sent in the email. Please help and thank you.

So everyone gets a reply by Tuan/Admin but me? Super... should I just dispute the CC charge now?

Hi

I was busy in the last two days or so and could not reply all forum posts. Yesterday, I replied other forums post until late, then I go to bed. I will look at your issue right now .

Thanks,

Tuan

Any change? Still waiting to hear back and my client is getting rather impatient

Tuan sat down with me tonight and went through all my issues and provided solutions for all. Thank you!

Hi

As the customer, we checked and fixed all the issues together. Basically, there are no bugs within the extension. It is just the issue with the client site (old Joomla version, wrong code in the template which he used). Details information are as follow :

1) When I go to register for an event, I fill out all the required information and then press the ‘Register’ button and nothing happens. It doesn’t go to a blank page, doesn’t even start to load anything. If I leave a required field like First Name or Address and press the Register button, the system tells me I must fill in these fields. However, if I leave anything blank under the credit card information I get no message that they are required. I’m not sure if that helps. I have Authorize.net as the payment processor and input my API Login & Transaction Key and it’s currently set to Test Mode. - I've tried what you said in this forum and downloaded the newest version(although considering I bought this yesterday I had doubt there was any newer version) and instead of the Registration button not working, any Class/Category I click on simply brings me to a blank white page.. even worse than the 'previous' version.

=> That's the problem with the template. The custom template which the client is using doesn't load any javascripts added by Joomla core code ($document->addScript function). I had to modify code alitle to make it works .

2) I’m looking to input add-ons for the event like Boxed Lunches and Club Memberships but I am totally confused how the feature works in the system, please take a look at the custom field I have setup and let me know if I’m doing anything wrong. Since I can't get past the initial form for Registration I haven't even been able to test if what I did is correct. Each box lunch is $10. Also, when does this added to the price? On the initial registration form it doesn't have any total so again since I can't test, I'm not sure when it adds this fee. I'm surprised you enter a CC info on a screen that doesn't show the total cost of what you're purchasing.

=> The custom field which the client setup is correct. Everything is working fine .

3) Is there any way to display the Calendar as a module in a user area for Joomla or can I only have that option as a Menu item?

=> There is no calendar module in the current version .

4) Is there any way to add custom input fields during the user registration, for instance if during the checkout/registration process I want to ask them for extra information like Gun Type & Current Experience? All I’d really need is a regular textbox input field but it’d be great if I could have more. I'm guessing I can accomplish this with the 'Custom Fields' function but I'm not sure if it's just for adding additional features/services that you charge for, again I can't test it because I can't get to the process payment page.

=> Yes. we can use custom fields .

6) The editing for descriptions is not working properly. It allows no spacing or other formatting to take effect. I can't put spaces after sentences, I can't bold anything or change any colors. It's using the standard tinymce editor like the rest of the site but doesn't perform as such. I even click the HTML button and do straight coding changes that simply revert back to no formatting/spacing once I save.

=> It is a problem with the old Joomla version client is using. We have to upgrade Joomla or modify code in event booking alitle to make it works .

To other customers :

Sometime I am too busy and forgot to reply forum post. If you don't get my response in one day, please contact me via Skype, YM Or Gtalk to get support .


Regards,

Tuan