Date field in mail not like set in config

  • Oliver Lorch
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 6 months ago #71060 by Oliver Lorch
Date field in mail not like set in config was created by Oliver Lorch
Hi Tuan,

I downloaded version 2.0.5 and set date formats in configuration as shown below:

Date Format => d. M Y
Event Date Format => d. M Y H:i
Event Time Format => H:i
Date Custom Field Format => d.m.Y

The date is shown in the Email and in the thank you text like this: "Geburtsdatum: 1967-02-03"
It should be like this: "Geburtsdatum: 03.02.1967" .

We use a custom field with field type "date" and date type validation "Past Date".

In the registration form the date format is used as expected: "03.02.1967"
But not in the mail and message.

Did I miss some configuration?
Or is there a way to format the date in the "Emails & Messages" section in the backend?

Thanks in advance
Oliver

Please Log in or Create an account to join the conversation.

More
9 years 6 months ago #71065 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Date field in mail not like set in config
Hi Oliver

So Geburtsdatum is a Date custom field type ? In this case, I guess we will have to check it directly on your site to see what's wrong and get it sorted. Could you please submit a support ticket sending us super admin account of your site and the link to registration page so that we can check it?

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Oliver Lorch
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 6 months ago #71071 by Oliver Lorch
Replied by Oliver Lorch on topic Date field in mail not like set in config
Thanks Tuan.

yes, its a custom field.
Support ticket with account and all necessary data is on its way.

Thank you for you quick reply

Oliver

Please Log in or Create an account to join the conversation.

More
9 years 6 months ago #71106 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Date field in mail not like set in config
Hi Oliver

The issue is sorted via support ticket. We are going to include this fix in next release

Please note that this issue won't happen if you use [REGISTRATION_DETAIL] tag. It only happens when you insert separate custom field value into the email messages

Tuan

Please Log in or Create an account to join the conversation.

  • Oliver Lorch
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 6 months ago #71119 by Oliver Lorch
Replied by Oliver Lorch on topic Date field in mail not like set in config
Hi Tuan,

thx a lot - works fine!

As always a perfect and quick solution :)

Regards
Oliver

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc