URG: Thank you page after Authorize.net SIM Paymt?

Hello Tuan, my client is expecting to see her thank you page after her customers make payments online for her webinars. The Authorize.net SIM plugin is working well to accept payments and return notification to the Event Booking registration that payment is complete. but that's where the process stops: her thank you message is not displayed.

Am I missing a step in the setup? This is a critical issue for her since her webinars involve people earning Continuing Education Units for attending. I am comfortable editing PHP, so if there's a customization we can do (or I can pay you to do), please let me know ASAP. The site is going live this weekend, and we need help right away. I will be monitoring email all weekend (I'm in Seattle, Pacific time, USA), so I'll be looking for your response.

Thanking you in advance,

Toolie

Hi Toolie

Could you please let me know the url of the page which you are redirected to after you completed payment at Authorize.net ?

Tuan

Hi Tuan, that's the problem: I am NOT redirected after payment on the Authorize.net site. The receipt page is the last thing we see, and it just sits there. We would like it to go to this page (URL is temporary):

kelowna.directrouter.com/~leslieca/index...k-you-for-your-order

After the DNS updates in a few hours, it will be:

www.lesliecanham.com/thank-you-for-your-order

What do we do?

Toolie

Hi Toolie

Last time I read Authroize.net Documentation, It seems they don't provide option for us to set return url after users completed payment. I will read their documentation again to see whether it is possible and will get back to you at this time on tomorrow !

Tuan

I poked around the Authorize.net website a bit and found a place where one can specify a Response/Receipt URL. I copied and pasted the instructions (which are pretty generic) in the PDF file linked below.

Authorize.net Instructions

My concern is that your Events Booking component is not the only one on this website that uses the Authorize.net SIM API. The other one, Hikashop, DOES take care of providing a way back to the website on a per-product basis by providing a place to specify a return URL. I will have to test to make sure that these two components won't step on each other if I go ahead and specify a Response/Receipt URL on the Authorize.net site.

I will have my client add the Response URL and test it with both components that use this SIM method, and report back here.

Thanks Tuan,

Toolie


PS: I see that you integrate with Virtuemart: may I strongly recommend that you invest time in integrating with Hikashop also? It's turning out to be a very good on-site shopping cart, and I'm starting to use it with all my clients.

I was able to get the SIM method on Authorize.net to provide a link with a URL of our choosing to return to the website; but doing so causes our shopping cart Hikashop to not be able to process transactions. The error I'm getting is this one:

developer.authorize.net/tools/responsereasoncode/ --> type in 14 and you'll see the explanation.

So putting our thank you page URL into the Authorize.net site under Receipt URL caused the Hikashop component to return the error, but I don't know why. We use the same Thank You page for all transactions, BUT Hikashop has its own place for settings including the thank you page and the empty cart page. I don't understand why Hikashop can return the user to a the Thank You page but your SIM plugin does not. Both are using SIM, so it's got to be possibe. I have not had time to trace through the Hikashop code to find out how it's accomplished.

Tuan do YOU think that having two components from the same website accessing the same Authorize account is causing the problem?

Help!

Toolie