Cannot cancel a registration

Hi,

I have a test account, which is a Normal User called TEST. They book into an event. That's all fine.

I have a Super User account with the correct ID placed in Configuration > Users can manage registrants from front-end

Super User can see the Registrants Management menu front end. They can see the booking for TEST. The Cancel button is there, but it returns the error "invalid action".

The Super User can cancel his own booking from here, but not that of another user. It seems a permission problem?

TEST is also able to cancel their own booking as well from their Registration History. I have checked the cancel date for the event.

I would like a super user to be able to cancel another normal user's booking from Registrants Management. Is this possible?

Thanks

Hi

If Administrator want to cancel registration of a registration record, he can simply click on registration record, edit it, in the Payment Status field, simply set it to Cancelled .

Hope this help

Tuan

I was facing the same issue.
Appears to be "by design" however why did you include the button "cancel registration" in the management module for the registrants?

It is possible to remove this restriction and enable a manager to cancel registrations for all users by changing the following code in controller.php on line 466;

if ($user->get('id') == 0 || ($user->get('id') != $rowEvent->user_id)) {

to

if ($user->get('id') == 0) {

This solves the issue and works fine in my testing scenario's.
However I do not know if this has further consequences or why this wasn't enabled by default.