Confirmation Page is Blank

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12 years 8 months ago #10975 by toad78
Confirmation Page is Blank was created by toad78
Greetings!

I went to test my online registration for an event and when I finished completing it and clicked 'Confirm Registration', I am taken to a blank page on my template and my template is modified.

How may I correct this?

Plus, when I went to confirm the registrant in the back end under "Registrants Management", there were no registrants.

What would be a solution?

Thank you.

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12 years 8 months ago #11021 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Confirmation Page is Blank

I went to test my online registration for an event and when I finished completing it and clicked 'Confirm Registration', I am taken to a blank page on my template and my template is modified


=> Please go to Event Booking -> Configuration, set "Fix Process Button not working" config option to Yes. After that, everything should work as expected !

Regards,

Tuan

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12 years 8 months ago #11041 by toad78
Replied by toad78 on topic Re: Confirmation Page is Blank
That was already set. That's the bizarre part. If that is set to 'Yes' then there shouldn't be any problems, but there is.

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12 years 8 months ago #11046 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Confirmation Page is Blank
Can you send me the link to your site so that I can check it ?

Tuan

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12 years 8 months ago #11071 by toad78
Replied by toad78 on topic Re: Confirmation Page is Blank
Here you are.

I currently have SEF disabled in order for the demo (Confirmation page) to work. If I enabled SEF, the demo (Confirmation page) won't work.

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12 years 8 months ago #11138 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Confirmation Page is Blank
Hi

I am sorry for lately response on this issue. Could you please submit a support ticket giving me administrator and FTP account of the site so that I can check it ? Or you can talk to me on Skype when you are online today !

Regards,

Tuan

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12 years 8 months ago #11166 by toad78
Replied by toad78 on topic Re: Confirmation Page is Blank
Works great now! Can you tell me what you fixed to make it work?

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12 years 8 months ago #11170 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Confirmation Page is Blank
I just modified code in some files (under components/com_eventbooking/views/register/tmpl and components/com_eventbooking/views/confirmation/tmpl folders) . The modification is just action attribute of the form .

The original code is :
Code:
<form method="post" name="adminForm" id="adminForm" action="<?php echo $this->url; ?>index.php?Itemid=<?php echo $this->Itemid; ?>" autocomplete="off">

And I modified it to :
Code:
<form method="post" name="adminForm" id="adminForm" action="<?php echo $this->url; ?>index.php?option=com_eventbooking&Itemid=<?php echo $this->Itemid; ?>" autocomplete="off">

Please note I added option=com_eventbooking after index.php

And that works !

Tuan

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12 years 8 months ago #11185 by toad78
Replied by toad78 on topic Re: Confirmation Page is Blank
Thank you for the heads up on this, Tuan. The extension is awesome and it's been taking me awhile to figure out how to tweak it, but your help on this one has been extremely valuable.

Thank you and keep up the great work guys!

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