Event booking statistics recording amount not real compared to cancelled events

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5 months 4 weeks ago #167983 by LEGER
Hello,

I've been looking for several weeks to see the number of events cancelled and the total amount of events cancelled by users in event booking.

The total recorded is not consistent and does not at all reflect the total amount that I realized. 

I have the impression that the total number of participants registered in event booking does not take cancelled events into account.

Cancelled events are just as important as registered events (for accounting, marketing strategy, analysis, etc.).

Please, how can I display and see the total amount of cancelled registrants?

Please, why wouldn't the total amount of cancelled registrations be displayed next to the total amount of registered registrations?

Thank you for your understanding
Sincerely
Georges LEGER
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5 months 4 weeks ago #167984 by Tuan Pham Ngoc
Hello

It's true that we do not display cancelled data in statistic. However, I want to make it clear that the statistic for Total Registration does not include cancelled registrations

Regards,

Tuan

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5 months 4 weeks ago #167985 by Tuan Pham Ngoc
Anyway, if there are other customers want to have cancelled data displayed in the statistic as you suggested, I will be happy to support it in future releases of the extension

So let wait for feedback from other customers

Regards,

Tuan

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5 months 3 weeks ago #168008 by Tuan Pham Ngoc
Just want to update that cancellation statistic was implemented and available in latest package of Events Booking

Regards,

Tuan

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Moderators: Tuan Pham Ngoc