Custom fields displayed on ticket validation

Hi all,
we have often the case (and thats why we still do not use the ticket validation), that we need to check additional information about the customer at the check in. For example, the customer has a child with him, then he needs to sign a additional contract. That is something we need to check while processing the check-in. Really nice would be, if its possible to just display some fields as part of the ticket validation response.

Example process:

1. Customer booked a event and added some information in custom field 1, e.g. "1 Child"
2. Customer comes to the event and shows the ticket
3. Entry person validates the ticket by scanning the QR code
4. Entry person gets the following information as result of the scan:
   - Ticket valid
   - Start date, time and name of the checked-in event
   - Name of the customer
   - Value of the custom field 1: "1 Child"
5. The entry person can proper greet the customer with name
6. The entry person can check if its the right event
7. The entry person can check if a additional contract for the child is attached, or can ask to sign it

We use the plugin already a lot, but this would make the solution complete.

Best 
Janiko

Hi Janiko

You can show any custom field in Checkin response messages. Just use the syntax [NAME_OF_CUSTOM_FIELD_IN_UPPERCASE] to include value of any custom field you want.

Go to Events Booking -> Translation, find the language items, change it, include the tags you want there

Tuan

Hi Tuan,
thank you very much for your response. That sounds perfect. Unfortunately it works only partly.
1) Add the following string into translation EB_CHECKED_IN_SUCCESSFULLY "Teilnehmer erfolgreich eingecheckt. Name: [FIRST_NAME] [LAST_NAME]; Event: [EVENT_TITLE] - [EVENT_DATE]; Bemerkung: [COMMENT]; Motorrad: [BIKE_BRAND] [CCM]"
-> COMMENT, BIKE_BRAND and CCM are custom fields. They are proposed in the messages screen exactly this way.
2) Register a new participant with all of this fields
3) Check in the participant by scanning the QR code
The message I get displayed is: Teilnehmer erfolgreich eingecheckt. Name: Janiko Naber; Event: TEST Event - [EVENT_DATE]; Bemerkung: [COMMENT]; Motorrad: [BIKE_BRAND] [CCM]

Do you know what I did wrong with [EVENT_DATE] and the custom fields?