Any chance you could add in a check to make sure that users realise that they haven't clicked the submit button?
I know it sounds stupid but we've had a number of users who fill in the booking form and then close the web page and think their somehow magically registered!
We always get 2 or three of these turn up to the event thinking they'd be on some sort of list!
I know it's possible to insert a short piece of Javascript into the pages so it warns them if they try to leave (see
marcozin.blogspot.co.uk/2012/11/stop-use...ng-forms-before.html
) .
We've implemented this successfully on our site but would love it if it was incorporated into the main code.
Tar