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Customer notification email delivery problem
- DAMENO
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9 years 2 months ago #73628
by DAMENO
Customer notification email delivery problem was created by DAMENO
Hi
When I make an order (on the site I'm building) I get two emails, one for admin and one for customer.
Now, the problem is that no matter which email I put in order form, customer notification email is always sent to same email address, my gmail.
I.E., if two different emails are entered in two different orders, customer notification email will always be sent to my gmail address.
I don't know/remember what have I done that EShop behaves in this way but I cannot figure how to fix this.
When I make an order (on the site I'm building) I get two emails, one for admin and one for customer.
Now, the problem is that no matter which email I put in order form, customer notification email is always sent to same email address, my gmail.
I.E., if two different emails are entered in two different orders, customer notification email will always be sent to my gmail address.
I don't know/remember what have I done that EShop behaves in this way but I cannot figure how to fix this.
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9 years 2 months ago #73635
by Edward
Replied by Edward on topic Customer notification email delivery problem
Curious about the solution for this. At my site, emails when a customer ordered something, stopped. It worked before and now, since a few weeks, don't get email anymore. Ask a question functionality is working, so site can email.
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- Giang Dinh Truong
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9 years 2 months ago #73644
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Customer notification email delivery problem
Hello Dama and Edward,
Please make sure that you guys are using the latest version of EShop and test again. If you still have the problem, please submit a new ticket to EShop category to send me the site information so I can help you to check.
Sincerely, Giang
Please make sure that you guys are using the latest version of EShop and test again. If you still have the problem, please submit a new ticket to EShop category to send me the site information so I can help you to check.
Sincerely, Giang
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- DAMENO
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9 years 2 months ago #73882
by DAMENO
Replied by DAMENO on topic Customer notification email delivery problem
I was using 1.4.3 version when this problem occurred and didn't disappear after upgrading to 1.4.4.
These days I'll finish English version of the site and submit a ticket so that you can test it easily.
Greeting
These days I'll finish English version of the site and submit a ticket so that you can test it easily.
Greeting
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- Giang Dinh Truong
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9 years 2 months ago #73959
by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Customer notification email delivery problem
OK Dama!
Once you submit ticket, I will help you to check.
Sincerely, Giang
Once you submit ticket, I will help you to check.
Sincerely, Giang
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