iPad users can't download video files

  • Day Berndt
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1 year 7 months ago #122620 by Day Berndt
iPad users can't download video files was created by Day Berndt
Is there an app that I could recommend them? I have several customers who use iPad and they can download the PDF files just fine but they can't download the video files.

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  • Giang Dinh Truong
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1 year 7 months ago #122913 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic iPad users can't download video files
Hello Day,

I am sorry but this question related to application in iOS, not related to our extension and I am not sure about it.

Please take some google search for this.

Sincerely, Giang

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  • Day Berndt
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1 year 7 months ago #122936 by Day Berndt
Replied by Day Berndt on topic iPad users can't download video files
Keep in mind I did not say "your extension doesn't work on iDevices when it comes to downloads, and there is nowhere mention in the products description".
I simply asked you for a workaround after doing extensive research on finding a solution.
Do you really think I needed your recommendation to google it?
And then you wonder why I gave a bad review on this extension.

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1 year 7 months ago #122972 by Stephen
Replied by Stephen on topic iPad users can't download video files

If the problem can be solved why worry? If the problem can not be solved, worrying will do you no good.
The following user(s) said Thank You: Giang Dinh Truong

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  • Giang Dinh Truong
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1 year 7 months ago #123226 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic iPad users can't download video files
Thank you Stephen!

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1 year 7 months ago #123391 by Day Berndt
Replied by Day Berndt on topic iPad users can't download video files
Thank you Stephen, but it doesn't work.
Apparently none of the Apple apps works for downloading the video files. The pdf files don't give this problem.
And it is really upsetting, I've made my website iDevices compatible, this is the only extension I have problems with. I am stuck in having to put things in my Google drive for people to be able to download what they purchased.

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