Hi Olivier,
Thank you for your message.
The error message you encountered:
"imagecreatetruecolor(): Argument #1 ($width) must be of type int, string given"
usually happens when the image upload function receives invalid dimensions — typically, this could be caused by:
- The uploaded file is not a valid image (e.g., incorrect file format or corrupted file).
- The image size (width/height) was not properly retrieved, possibly due to missing PHP image extensions like GD.
- The file input might have been modified or incorrectly handled by a third-party extension or template override.
To help you resolve this issue quickly, please submit a support ticket under the Edocman category, and kindly provide:
- Your website URL
- A super admin account (for temporary support access)
Our team will check directly and provide a solution as soon as possible.
Thanks again for your cooperation!
Best regards,
Dam
