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Invalid Parent ID
- Stefan
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7 years 5 months ago #106442
by Stefan
Invalid Parent ID was created by Stefan
Hi Dang,
Quick question. We have problems on one of our websites when uploading documents from the front-end.
When submitting a document in the front-end we get an error message "Save failed with the following error: Invalid Parent ID".
The document is visible in the back-end but without an assigned category.
Probably not a big issue but we can't figure out where the problem is. Could you please assist.
Thanks
Stefan
Quick question. We have problems on one of our websites when uploading documents from the front-end.
When submitting a document in the front-end we get an error message "Save failed with the following error: Invalid Parent ID".
The document is visible in the back-end but without an assigned category.
Probably not a big issue but we can't figure out where the problem is. Could you please assist.
Thanks
Stefan
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7 years 5 months ago #106476
by Mr. Dam
Replied by Mr. Dam on topic Invalid Parent ID
Hi Stefan,
Please login to Back-end of your site first and run 2 direct links through your browser:
1. yoursite.com/administrator/index.php?option=com_edocman&task=rebuild_categories
2. yoursite.com/administrator/index.php?option=com_edocman&task=rebuild_documents
After that, you can to modify Edocman categories and documents normally.
Thanks
Dam
Please login to Back-end of your site first and run 2 direct links through your browser:
1. yoursite.com/administrator/index.php?option=com_edocman&task=rebuild_categories
2. yoursite.com/administrator/index.php?option=com_edocman&task=rebuild_documents
After that, you can to modify Edocman categories and documents normally.
Thanks
Dam
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7 years 5 months ago #106479
by Stefan
Replied by Stefan on topic Invalid Parent ID
Thanks for the fast feedback.
I have run the direct links through the browser.
Everything works fine in the back-end. But it's still not possible to assign a category in the front-end.
We still receive the error message.
Stefan
I have run the direct links through the browser.
Everything works fine in the back-end. But it's still not possible to assign a category in the front-end.
We still receive the error message.
Stefan
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7 years 5 months ago #106480
by Mr. Dam
Replied by Mr. Dam on topic Invalid Parent ID
Hi Stefan,
You can't assign Category to document at front-end side?
Dam
You can't assign Category to document at front-end side?
Dam
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7 years 5 months ago #106481
by Stefan
Replied by Stefan on topic Invalid Parent ID
Hello Dam,
That's right. I see the according category in the front-end. I can submit the upload form but i get the error message after the upload has been done. In the back-end, i can see the new uploaded document. But there is no category assigned to the document.
That's right. I see the according category in the front-end. I can submit the upload form but i get the error message after the upload has been done. In the back-end, i can see the new uploaded document. But there is no category assigned to the document.
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7 years 5 months ago #106482
by Mr. Dam
Replied by Mr. Dam on topic Invalid Parent ID
Hi,
It's strange, please submit ticket and send your site url with super admin for me to check the issue
Thanks
Dam
It's strange, please submit ticket and send your site url with super admin for me to check the issue
Thanks
Dam
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7 years 5 months ago #106483
by Stefan
Replied by Stefan on topic Invalid Parent ID
Will do. Thank you.
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