email notifications from category doesn't work

Hi Supporteam,

First of all my compliments for this beautiful extension.

My problem is:
I have made a category and put an e-mailadres into the field for notifications.
I also published the plugins "EDocman Notification Plugin" and "EDocman Document Link" and"Content - Edocman link"
Then I added a new document as administrator (not at the frond end)

But after that I don't get notification e-mails.

I only get e-mails when I assign a document to a user. So the e-mail configuration of the site is fine.
But how can I make it work for the Category Notification Emails

Kind regards,
Lumiga

Hi Lumiga,
Can you please submit ticket and send your site information with super admin account for checking this problem?
Thanks
Dam

Hi Dam,

I have sent you a e-mail with the super admin account by contactform on your website.

Today I have tested it again, and only the [user IDs] and [Groups to Notify] from the category do work.
The [Notification Emails] field from the category still doesn't work.

Hope you can found whats wrong.

Kind regards,
Lumiga

Hi Lumiga,
Can you please click on My Downloads at the top to get latest eDocman version. Please re-install it then test the issue again to see if the problem is solved.
Thanks
Dam

Hi Dam,

That version was already installed. I did it again to be sure. But unfortunately without the desired result.

Hope you could take a look.

Kind regards,
Lumiga

Hi Lumiga,
Can you please submit ticket and send your site information with super admin account. I will check the issue for you.
Thanks
Dam

Hi Dam,

I already have sent you a e-mail with the super admin account 3 days ago, see comment in this ticket.

Kind regards,
Lumiga

Hi,
Please submit ticket through menu Support ticket at the top. Please do not send email or reply the notification email from Forum or Ticket system
Thanks
Dam

Hi!

I'm having same issue. Have you solved original question in the topic?

If i set "Notification Emails" field in edocman configuration (Messages section), I receive notification email correct.

But, If I set "Notificacion Emails" field in one category page, and I uploaded a new document to this category (via the front-end) I don't receive any notification.

My site is not public yet, so I can't send you user and password to test ...

Thanks

Hi Chunzo,

It isn't fixed yet. I'm waiting for an answer.
Hope they will take a look as soon as possible.

Kind regards,
Lumiga