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How to reset or zero the download count

  • John Kaminski
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8 months 1 week ago #160100 by John Kaminski
How to reset or zero the download count was created by John Kaminski
I just installed Document Seller and have done a bunch of testing in PayPal Sandbox.  When I go live, I would like to start with a clean slate.  I can delete all the orders, but how do I zero the download count?
John

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8 months 1 week ago #160102 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to reset or zero the download count
Hi John

That would require executing a SQL command in your database via PHPMYADMIN

UPDATE jos_dms_documents SET download_count = 0

Replace jos_dms_documents with the actual database table name (jos_ need to be replaced with the database table prefix uses on your site)

If you don't know how to do that, please submit a support ticket sending us super admin account of your site so that I can help doing that

Regards,

Tuan

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  • John Kaminski
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8 months 1 week ago #160105 by John Kaminski
Replied by John Kaminski on topic How to reset or zero the download count
Thank you - I was figuring that I could do it that way.
John

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8 months 1 week ago #160111 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic How to reset or zero the download count
OK John. Please continue using the extension. If you have questions or need help, please don't hesitate to ask us

Regards,

Tuan

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