× Any questions about Documents Sellers, post it here .

Coupon Discount not showing on Confirmation e-mail

  • Kieran
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 8 months ago #27044 by Kieran
We have set up a 100% discount coupon for a document. The discount works but the confirmation e-mail is confusing. It imports the [order-detail] but looks as though the discount hasn't been applied. This is what the e-mail says that is sent to both the downloader and administrator.

"Documents
No Title License Code Price
1 Employment Law Newsletter - February 2013 25.00
Sub Total: £25.00
Discount £25.00
Total £25.00"

Surely the total should read £0.00

Is there a setting we have got wrong or is there glitch in the system?

Thanks for looking.

Please Log in or Create an account to join the conversation.