SMS Tags - What are they?

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2 years 9 months ago - 2 years 9 months ago #144504 by Stuart
SMS Tags - What are they? was created by Stuart
Hi,
can you let me know what the tags are for use with SMS (eg START_TIME) so we can send confirmation of the start times to our customers, employees and admins via text messages.

If this is not available can you send a quote for how much making this available would cost? Happy to pay a couple of hundred bucks AUD.

Thanks,
Ian
Last edit: 2 years 9 months ago by Stuart.

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2 years 9 months ago #144521 by Mr. Dam
Replied by Mr. Dam on topic SMS Tags - What are they?
Hi Ian,
Actually, you can use tag: {Order_details} to show all information of orders. Order order can contain more than one timeslots, so we can't use one tag (eg START_TIME) to show start time of booked timeslots.
Thanks
Dam

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2 years 9 months ago #144522 by Stuart
Replied by Stuart on topic SMS Tags - What are they?
Hi,
I've inserted that exact tag into our SMS messages but it just comes through to the customer as 'Order details' without any details. I used {Order_details}.

Thanks,
Stu

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2 years 9 months ago #144585 by Stuart
Replied by Stuart on topic SMS Tags - What are they?
Any update on this. Clickatell is working and it is just the tag that doesn't seem to be expanding for the messages. See the string used (attached).
 

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2 years 9 months ago #144589 by Mr. Dam
Replied by Mr. Dam on topic SMS Tags - What are they?
Sorry Stuart, i am not sure with your idea, could you please explain it more details?
Thanks
Dam

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2 years 9 months ago #144597 by Stuart
Replied by Stuart on topic SMS Tags - What are they?
Hi,
we just want to sms/text the booking details to customers via clickatell. You wrote earlier in this thread that the tag {Order_details} would do this but it didn't work. Let me know.

Thanks,
Stu

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2 years 9 months ago #144598 by Mr. Dam
Replied by Mr. Dam on topic SMS Tags - What are they?
Hi Stuart,
OS Services Booking doesn't support that tag in SMS to customers
Thanks
Dam

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2 years 9 months ago #144600 by Stuart
Replied by Stuart on topic SMS Tags - What are they?
Thanks,
as I was saying in my original message. You probably should do this because only sending an ID number isn't very helpful. We're happy to chip in a couple of hundred dollars AUD to develop this. Others may be interested.

Stu

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2 years 9 months ago #144604 by Mr. Dam
Replied by Mr. Dam on topic SMS Tags - What are they?
Hi Stuart,
If you want to add that tag into SMS content fo customers, you can follow below steps
1. Open file: root -> components -> com_osservicesbooking -> helpers -> common.php
2. Find:
Code:
$tempArr = array('confirmtoEmployee','canceltoEmployee','paymenttoEmployee');
and change to
Code:
$tempArr = array('confirmtoEmployee','canceltoEmployee','paymenttoEmployee','confirm');
Good luck
Dam

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2 years 9 months ago - 2 years 9 months ago #144607 by Stuart
Replied by Stuart on topic SMS Tags - What are they?
Hi,
I made the change and the SMS comes through ok but without the booking information. Is there anything specific I need to include as an activated tag?

Stu

edit: I got it working! Your wrote {Order_details} in your email but put {Orders_details} in the code. Nice!. Can you send me the php coding to include admin and customers in the sms notifications? Great work and Thanks.
Last edit: 2 years 9 months ago by Stuart.

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