Change user subscription

Hello Tuan,

Sometime for different reason user have wrong subscription.
How user can change (from Front-end) to different subscription without closing the account and subscribe again.

Thanks and all the best.
Mark

Quick follow-up ...
We have a Free Lifetime Subscriptions and user is not "resonating" with the Plan B, but Plan A is more appropriate for his/her needs.

Obvious option is to cancel Plan B and Join the Plan A. But, humans in general don't have a time or interest to entertain such change.

Hope you will give me some good news.

Thanks again.
Mark

Hi Mark

If nothing special, you can just go to Membership Pro -> Subscriptions, click on the subscription record to edit and change the plan (and maybe subscription from date and to date)

Then it will be fine

Tuan

Tuan,

I'm reefing the user to change the membership plan from Front-end.

Thanks
Mark

Hi Mark

Exactly what page you are talking about? Maybe you can make a screenshot of that page so that I can understand?

Tuan

Hi Tuan,

Probably, some how the user can change the plan from Secure Area / User Profile, this will make the trick. At this time this option is not available, and I don't know if can be done or what implication can have on the whole system.

Thanks and please advise.
Mark