Change user subscription

  • Mark Woody
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2 weeks 2 days ago #135559 by Mark Woody
Change user subscription was created by Mark Woody
Hello Tuan,

Sometime for different reason user have wrong subscription.
How user can change (from Front-end) to different subscription without closing the account and subscribe again.

Thanks and all the best.
Mark

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2 weeks 2 days ago #135564 by Mark Woody
Replied by Mark Woody on topic Change user subscription
Quick follow-up ...
We have a Free Lifetime Subscriptions and user is not "resonating" with the Plan B, but Plan A is more appropriate for his/her needs.

Obvious option is to cancel Plan B and Join the Plan A. But, humans in general don't have a time or interest to entertain such change.

Hope you will give me some good news.

Thanks again.
Mark

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2 weeks 2 days ago #135567 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Change user subscription
Hi Mark

If nothing special, you can just go to Membership Pro -> Subscriptions, click on the subscription record to edit and change the plan (and maybe subscription from date and to date)

Then it will be fine

Tuan

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2 weeks 2 days ago #135570 by Mark Woody
Replied by Mark Woody on topic Change user subscription
Tuan,

I'm reefing the user to change the membership plan from Front-end.

Thanks
Mark

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2 weeks 1 day ago #135579 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Change user subscription
Hi Mark

Exactly what page you are talking about? Maybe you can make a screenshot of that page so that I can understand?

Tuan

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2 weeks 1 day ago - 2 weeks 1 day ago #135587 by Mark Woody
Replied by Mark Woody on topic Change user subscription
Hi Tuan,

Probably, some how the user can change the plan from Secure Area / User Profile, this will make the trick. At this time this option is not available, and I don't know if can be done or what implication can have on the whole system.

Thanks and please advise.
Mark
Last edit: 2 weeks 1 day ago by Mark Woody. Reason: more info

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