"State" Drop-down empty on Edit Profile page

  • Sarah Jones
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8 years 2 months ago #94097 by Sarah Jones
After logging in and clicking to edit my profile, I get an error. When I look at the edit form, the "state" drop-down is empty. On the sign-up form and in the back-end, the state drop-down works. Any ideas what's causing this and how to fix it? Thanks!

Here's how the error message reads from my debugger:
"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at MYURL.COM/index.php?option=com_osmembers...=state&state_name=IL . (Reason: CORS header ‘Access-Control-Allow-Origin’ missing)."

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8 years 2 months ago #94107 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "State" Drop-down empty on Edit Profile page
Look like something wrong with the URL of the AJAX request

Please submit a support ticket sending us:

1. Super admin account of the site

2. An account which can be used to access to profile page

3. Link to that page

We are going to check to see why the issue happens and get it sorted

Tuan

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8 years 1 month ago #95521 by Matt Nixon
Replied by Matt Nixon on topic "State" Drop-down empty on Edit Profile page
Did you ever manage to fix this issue? I have the exact same thing occurring.

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8 years 1 month ago #95535 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "State" Drop-down empty on Edit Profile page
Hello Matt

Could you please update to latest version 2.8.1, then check it again? If the issue still happens, please submit a support ticket so that we can check to see why it doesn't work and get it sorted

Tuan

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8 years 1 month ago #95577 by Matt Nixon
Replied by Matt Nixon on topic "State" Drop-down empty on Edit Profile page
Tuan,
Yes, I am on the latest version and still occurring. I have submitted a support ticket.

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8 years 1 month ago #95608 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "State" Drop-down empty on Edit Profile page
OK Matt

We are going to check and reply you via support ticket

Tuan

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8 years 3 weeks ago #96887 by vthomas
Replied by vthomas on topic "State" Drop-down empty on Edit Profile page
We are on verison 2.8.3, with the same problem that no state names are in drop down list. Will submit ticket now. Vicky

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8 years 3 weeks ago #96913 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "State" Drop-down empty on Edit Profile page
OK Vicky. We will check it via support ticket and tell you what's the reason of the error and of course, fix it

Regards,

Tuan

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8 years 3 weeks ago #96932 by Jamie Gilbert
Replied by Jamie Gilbert on topic "State" Drop-down empty on Edit Profile page
This started to happen on our install today.. very strange.. also on 2.83

Is there a fix yet ?

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8 years 3 weeks ago #96963 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "State" Drop-down empty on Edit Profile page
Hmm, strange. Could you please submit a support ticket, Jamie?

Tuan

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