Free Members Only Event with a submission field at registration

Hello
I am hoping someone can help me work out how to get the following registration.
We are hosting a free members only event online where members can ask our board members questions.
We would like the option for members to submit any questions at the same time as they register for the event but the option to type in your question text is getting bypassed by the instant registration and I cannot figure out how to get around this.

We only want members to be able to register so I have set the event to be public but registration access only to be our members Access level - this works great

We also want the event to be free for members as it is a member service they already pay for through Membership Pro each year.
I have set the cost to be zero ($0.00) in the price fields - this works a little too good because as soon as you click the event and press register, it asks you to login and as soon as you do you are registered and your email confirmation is sent to you. The event rego fields are never available.

I have created a custom text field for only this event where a member could type in their question prior to registration and that field comes through on the confirmation email but because the registration is instant and auto-filled with the other fields with the member information - you don't get chance to type in this box.

I don't want to set a fee of $20 and then instantly offer members a $20 discount as this will look really bad from us as it needs to be totally free for members and I don't want any none members to be able to register.

I tried making the custom text box for the question input to be a mandatory field but that doesn't work.

I want the register (individual) button to show the registration page after login and default all the basic info into the fields, not charge the registrant but also show the text box for their questions so they can type that up for us before they confirm their registration to the event.

I hope I am making sense and that this is possible but I can't get it right just at the moment.

Thanks for any help or advice

Hi Chris

Base on your description, I think the issue happens because you set Reduce Registration Process config option to Yes

Please go to Events Booking -> Configuration, set Reduce Registration Process config option to No, then check it again. It should solve your issue

Tuan

That is exactly what was happening thanks Tuan
Followed those instructions and changed the setting and it is perfect.
Thanks so much for showing me this option and coming back to me so quick.
Have a great weekend
Chris

Thanks Chris. You too !

Sorry to come back to this forum thread but I have another question around it.
The setting change worked great but we have now launched the event and noticed that the registration page now says 'Please login to register' instead of having the usual 'Already Registered? Login Now!" style option.

I have attached a screenshot of what is showing.

Is there a way that we can have the login option on the registration page? Members have to sign in and are then dropped to their control panel main menu page by default and have to navigate their way back to the event and then register.

On other events when you click to register there are 2 options. One for members to sign in and stay on the registration page or another to create an account as they register.

These events are public events with public access and public registration and this event is a public event with members registration set so I know they are slightly different but keeping our members on the same page would be great if possible.

Thanks as always and hope this is possible in some way.

Sorry if I am missing a setting again but I have had a look