First Data Plugin needs to procee on site
- Tuan Pham Ngoc
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10 years 7 months ago #37229
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Plugin needs to procee on site
Hi Steven
In this case, please submit a support ticket sending us super admin account of your site. I will check it directly on your site to see what's wrong and get it corrected !
Tuan
In this case, please submit a support ticket sending us super admin account of your site. I will check it directly on your site to see what's wrong and get it corrected !
Tuan
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- Steven Luiting
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10 years 7 months ago #37298
by Steven Luiting
Replied by Steven Luiting on topic Re: First Data Plugin needs to procee on site
Support ticket has been created. Thanks for your help.
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- JC KUNLE
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10 years 6 months ago #38079
by JC KUNLE
Replied by JC KUNLE on topic Re: First Data Plugin needs to procee on site
Hi,
I followed the trend on this topic and did exactly what your instruction said, I purchased the connect Fist Data but later download the direct one on the link you provided.
I followed the steps correctly but when i click on process payment, all i see is a blank screen with nothing displayed on it
I followed the trend on this topic and did exactly what your instruction said, I purchased the connect Fist Data but later download the direct one on the link you provided.
I followed the steps correctly but when i click on process payment, all i see is a blank screen with nothing displayed on it
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10 years 6 months ago #38085
by JC KUNLE
Replied by JC KUNLE on topic Re: First Data Plugin needs to procee on site
Hi,
I followed the trend in this topic on this link www.joomdonation.com/10-joom-donation/36...te/Page-3.html#38079 and did exactly what your instruction said, I purchased the connect Fist Data but later download the direct one on the link you provided.
I followed the steps correctly but when i click on process payment, all i see is a blank screen with nothing displayed on it.
What cam I do please, this same settings works with Virtuemart store. Please help
I followed the trend in this topic on this link www.joomdonation.com/10-joom-donation/36...te/Page-3.html#38079 and did exactly what your instruction said, I purchased the connect Fist Data but later download the direct one on the link you provided.
I followed the steps correctly but when i click on process payment, all i see is a blank screen with nothing displayed on it.
What cam I do please, this same settings works with Virtuemart store. Please help
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- Steven Luiting
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10 years 6 months ago #38131
by Steven Luiting
Replied by Steven Luiting on topic Re: First Data Plugin needs to procee on site
This happened to me as well with no help. I was told finally that the plugin doesn't work and no follow up with no reimbursement of any kind.
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- Tuan Pham Ngoc
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10 years 6 months ago #38134
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Plugin needs to procee on site
Hi Steven
Please submit a support ticket so that I can help you. JC KUNLE has submitted support ticket and I will look at it on tommorrow morning.
Regards,
Tuan
Please submit a support ticket so that I can help you. JC KUNLE has submitted support ticket and I will look at it on tommorrow morning.
Regards,
Tuan
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- Tuan Pham Ngoc
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10 years 6 months ago #38135
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Plugin needs to procee on site
BTW, the First Data direct plugin I implemented use old First Data API (Linkpoint API). I will need to check to see if it doesn't work with the First Data account you are using, we will need to find a solution or I will need to refund the money of the purchase !
Regards,
Tuan
Regards,
Tuan
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- Steven Luiting
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10 years 6 months ago #38136
by Steven Luiting
Replied by Steven Luiting on topic Re: First Data Plugin needs to procee on site
maybe you could reopen the old one? See why Joom Donation isn't processing
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- Tuan Pham Ngoc
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10 years 6 months ago #38137
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data Plugin needs to procee on site
Could you please open a new ticket as I could not remember the ID of your ticket, please ?
Tuan
Tuan
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- Steven Luiting
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10 years 6 months ago #38139
by Steven Luiting
Replied by Steven Luiting on topic Re: First Data Plugin needs to procee on site
Ticket ID is 12640
I did turn off the donate pages in the main menu because it was confusing people since it ended on a blank page with no processing.
I did turn off the donate pages in the main menu because it was confusing people since it ended on a blank page with no processing.
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