Please post all pre-sales questions of all products on this forum

Product Options Not Displaying

  • Dennis
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 7 months ago - 9 years 7 months ago #69180 by Dennis
Product Options Not Displaying was created by Dennis
Hi all, just wondering if anyone else has come across this problem.

On our site, most products have several options which are set by a script which interfaces between eShop and my stock control system. As most of the options are affected by stock levels each time the stock of a product changes, the options are re-made.

This was tested extensively on a development site and appeared to be working perfectly. The code was then used on our production site and again appeared to work correctly.

After about two weeks, the product options dropdown has just stopped appearing. No errors appear to be thrown, and correct values are in the productoptions and productoptionvalues tables. The tab itself is appearing but not the underlying data.

Extremely puzzled at the moment, so any insight would be most welcome.

EDIT: Apologies, I appear to have posted this topic in the wrong category.
Last edit: 9 years 7 months ago by Dennis. Reason: Wrong category

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
9 years 6 months ago #69312 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product Options Not Displaying
Hello Dennis,

Sound like this is an outstanding issue. The product options dropdown should worn normally if the shopping cart mode is enabled. Please submit a new ticket to EShop category to send me the site information so I can help you to check.

Sincerely, Giang

Please Log in or Create an account to join the conversation.

  • Dennis
  • Topic Author
  • Offline
  • New Member
  • New Member
More
9 years 6 months ago #69332 by Dennis
Replied by Dennis on topic Product Options Not Displaying
Thanks for the response Giang, it's late here so if you will forgive me I'll respond later...

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham NgocGiang Dinh TruongMr. Dam