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Partial Page Displayed after Upgrading

Daniel Hansen
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10 years 7 months ago #49834 by Daniel Hansen

Partial Page Displayed after Upgrading was created by Daniel Hansen

I just upgraded to the new version, and the donation form no longer displays in my page template, plus only part of the donation form displays. See attached screenshot.

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Tuan Pham Ngoc
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10 years 7 months ago #49843 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Partial Page Displayed after Upgrading

Hi Daniel

There must be something special on your site causing the issue. Please submit a support ticket sending us admin and FTP account of your site so that we can check to see what's wrong and get it corrected for you

Regards,

Tuan

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Daniel Hansen
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10 years 7 months ago #49851 by Daniel Hansen

Replied by Daniel Hansen on topic Partial Page Displayed after Upgrading

I had created a ticket for this earlier but without the ftp and admin login information. I have just added that to the ticket. The ticket ID is 20333.

Thanks!

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Tuan Pham Ngoc
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10 years 7 months ago #49874 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Partial Page Displayed after Upgrading

Thanks Daniel. Saw your ticket. Should be solved within today. We will update you via support ticket when it is done

Regards,

Tuan

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