Questions about Payment Form extension

Form comments are lost

  • Alan Whitaker
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10 years 3 weeks ago #43593 by Alan Whitaker
Form comments are lost was created by Alan Whitaker
My form uses the core field "comment" but messages entered there are lost. The csv download doesn't have a "comment" column and the Payments Management screen doesn't show that field either.
I don't see anyone else in the forum with the same problem. What am I missing?

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10 years 3 weeks ago #43628 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Form comments are lost
Hi Alan

I don't have a clue about this as well. Could I please have admin account of your site so that I can check to see what's wrong and get it corrected for you ?

Regards,

Tuan

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  • Alan Whitaker
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10 years 3 weeks ago #43694 by Alan Whitaker
Replied by Alan Whitaker on topic Form comments are lost
Tuan, I just sent you temporary administrator login info via your contact form.
Alan

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10 years 3 weeks ago #43708 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Form comments are lost
Sorry Alan. Seems I didn't receive it for some reasons. Could you please submit a support ticket and send me the site information ?

Tuan

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