Questions about Payment Form extension

Admin Emails Also Sent to User?

  • nate covington
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10 years 4 months ago #39237 by nate covington
Admin Emails Also Sent to User? was created by nate covington
Hi, I'm looking into an issue for a client, it seems Payment Form component is built to send the "Admin Email" notification also to the user filling out the form? Is this intentional? Wasn't sure if this is considered a 'bug' or not.

If this is intentional behavior, is there a way to ONLY send the admin email notifications to the admins specified in the settings?

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10 years 4 months ago #39262 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Admin Emails Also Sent to User?
It is not how the extension is designed to work. Could you please check and make sure the client is using latest version of Payment Form (3.2) ?

Tuan

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  • nate covington
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10 years 4 months ago #39268 by nate covington
Replied by nate covington on topic Re: Admin Emails Also Sent to User?
Hi Tuan,

I just downloaded the latest version of Payment Form and the version is the same that my client is using 3.0, not 3.2 - please advise...? Do I need to purchase the component again to access the latest version?

Thanks,
-Nate

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10 years 4 months ago #39323 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Admin Emails Also Sent to User?
Hi Nate

I am sorry. The latest version of Payment Form is 3.2, not 3.0. So I don't know why the issue happens for you. Please submit a support ticket giving us access to your site. I will check to see what's wrong and get it fixed for you.

Tuan

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10 years 4 months ago #39328 by nate covington
Replied by nate covington on topic Re: Admin Emails Also Sent to User?
I just sent a support ticket. Thanks!

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10 years 4 months ago #39417 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Admin Emails Also Sent to User?
As replied via support ticket, I checked carefully and could not see the problem like you said. Maybe you are using a sample email with admin email for testing the payment ? Could you please try to use a different email ?

Tuan

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