Questions about Payment Form extension

Paypal fee

  • Kathleen Sakowicz
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10 years 5 months ago #39067 by Kathleen Sakowicz
Paypal fee was created by Kathleen Sakowicz
I created a donation form using the Payment form. I would like to give the donor the option of adding on the Paypal fee (2.9%).

Is this possible?

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10 years 4 months ago #39130 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal fee
Hi

That depends on how the fee is calculated on your form. Could you please send me the link to the form and explain how the fee should be calculated so that I can guide you to setup ?

Tuan

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  • Kathleen Sakowicz
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10 years 4 months ago #39398 by Kathleen Sakowicz
Replied by Kathleen Sakowicz on topic Re: Paypal fee
Paypal charges me 2.9% plus $.30 per transaction. I would like donors to have the option to cover this expense. Donations arrive in different amounts so I would need a formula, not a set amount. Please see link for donation form I have created.

jewishfamilycongregation.org/index.php/donate-sp-742

thank you for your help

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10 years 4 months ago #39418 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal fee
Before I give solution, could I ask this question is for Payment Form or for Joom Donation ? We will need to edit code in this case, so you will need to tell me the exact extension you are using so that I can guide you.

Tuan

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10 years 4 months ago #39506 by Kathleen Sakowicz
Replied by Kathleen Sakowicz on topic Re: Paypal fee
I am using a Payment Form

thank you for your help!

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10 years 4 months ago #39653 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal fee
Hi

For some reasons, the link you sent us could not be accessible at the moment. So maybe the link is wrong, if that's the case, please send me the correct link.

Also, in this case, we will need to customize the code of the extension to have this feature. So submit a support ticket and send us admin and FTP account of your site so that we can customize it for you

Please be patient with me as the internet connection is very bad in our country these days. I could not work on our office, have to go to a friend home today to check and reply support requests from customers. It will take us few more days to get a much better internet connection.

Regards,

Tuan

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