Renewal reminder notices after expiry

  • American Topical Association
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8 years 3 months ago #74156 by American Topical Association
Replied by American Topical Association on topic Renewal reminder notices after expiry
I completely agree, post expiration emails would be VERY useful. I was convinced there was somewhere in the system, where I could enable members to renew after their expiration dates. Can anyone confirm if this is possible? If not, this too, would be a great addition to the system. Probably 30% of our members renew after their expiration date.

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8 years 3 months ago #74265 by Pete Willingham
Replied by Pete Willingham on topic Renewal reminder notices after expiry
I would also like to add a request for this feature.

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8 years 2 months ago #76056 by Brian Lisle
Replied by Brian Lisle on topic Renewal reminder notices after expiry
I would also like the retro-dating the active membership (without lapse) if paid during a specified grace period feature. Maybe make an option for a fixed membership period, in my case Jan 1 - Dec 31 and as mentioned, it would renew the membership during the grace period without interruption.

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8 years 2 months ago #76879 by Steve Babbitt
Replied by Steve Babbitt on topic Renewal reminder notices after expiry
Hi Tuan,

This would also be very helpful for us.

Even something as simple as an option to manually send a message to a checked-box list of subscribers.

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8 years 1 week ago #80344 by David Smith
Replied by David Smith on topic Renewal reminder notices after expiry
This would be very helpful for us. Our members are asking us to help remind them after it expires.

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  • Tuan Pham Ngoc
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8 years 1 week ago #80354 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renewal reminder notices after expiry
As replied via other forum post, please give me 4 to 6 weeks from now to add support for this feature

Tuan

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8 years 6 days ago #80389 by David Smith
Replied by David Smith on topic Renewal reminder notices after expiry
It would also be helpful to be able to manually send emails to these subscribers. Right now this is not possible. I can't even use the export subscriptions and manually send it myself. There is no way to filter the subscriptions to get just the email addresses of the members that have no active subscriptions. You can get all the expired subscriptions but this includes people that have renewed.

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8 years 5 days ago #80483 by Alan Henness
Replied by Alan Henness on topic Renewal reminder notices after expiry
Another vote for three post-expiry emails!

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8 years 15 hours ago #80741 by Luis Fernandez
Replied by Luis Fernandez on topic Renewal reminder notices after expiry
Nice feature...totally agree!

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7 years 9 months ago #85058 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renewal reminder notices after expiry
Hi

Sorry for delaying. Finally, this option is added to version 2.6.0 of Membership Pro.

In send third reminder setting of the plan, if you enter a negative number (for example -10), Membership Pro will send the third reminder email 10 days after the subscription expired.

If you still need this feature, update to version 2.6.0 and start using it

Tuan
The following user(s) said Thank You: Alan Henness

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