Custom field responses dont come through in email

  • kshaw68@gmail.com
  • Topic Author
  • Offline
  • New Member
  • New Member
More
13 years 3 weeks ago - 13 years 3 weeks ago #8610 by kshaw68@gmail.com
Custom field responses dont come through in email was created by kshaw68@gmail.com
I need some help with a mystery. I added 2 headers and 5 fields. See below

Donation Type:
This donation is: General Donation In memory of In honor of In recovery of - Radio list
Name of individual or family - Text box

Send acknowledgment to (optional):
Name - Text box
Address - Text box
City, State, Zip - Text box

Donation type and its two fields don't come through on the notification email but the Send acknowledgment and its 3 fields do.


I think the problem is when using fields with Selected Campaign vs All Campaigns. I have multiple campaigns so it is not an option to use All Campaigns just so I can get the fields included on the notification emails.

It is possible to resolve that?


Thank you in advance.
Last edit: 13 years 3 weeks ago by kshaw68@gmail.com.

Please Log in or Create an account to join the conversation.

More
11 years 11 months ago #15681 by Foley
Very much interested in support response to this email...will custom field show up in the Paypal payment notification email instead of description just showing up as "Online Donation"

Please Log in or Create an account to join the conversation.

More
11 years 11 months ago #15705 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom field responses dont come through in email
@Foley : Please see my response on your other forum post to see the answer .

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Mr. DamDũng Nguyễn Việt