[SOLVED] Donation Failure : Bill To Country is ...

  • Robert Brady
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15 years 1 month ago - 15 years 1 month ago #814 by Robert Brady
I have double-checked country settings, turned the require off and on - no change. Default country is set to "United States"

Joomla Donation - Donation failure
Your donation was failure
Reason

Bill To Country is required.
Click here to try to make donation again

Last edit: 15 years 1 month ago by Tuan Pham Ngoc.

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15 years 1 month ago #825 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Donation Failure - Reason: Bill to Country Require
Hi
Could you give me your site info so that we can check it for you ?
Regards,
Ossolution Team

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  • Robert Brady
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15 years 1 month ago #837 by Robert Brady

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15 years 1 month ago #851 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Donation Failure - Reason: Bill to Country Require
Hi
I am sorry . The coutry field is not posted to authorize.net before because I see that this is an optional field in authorize.net integration documment .The field is now posted to authorize.net . Please let us know your email so that we will sent you the updated file .
Regards,
Ossolution Team

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15 years 1 month ago #852 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Donation Failure - Reason: Bill to Country Require
You just need to send an email to contact@joomservices.com . We will send you the updated file when we receive your email .
Regards,
Ossolution Team

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15 years 1 month ago #853 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Donation Failure - Reason: Bill to Country Require
Hi
Sorry. I found your email and sent the updated version for you . Please check your email to get the lastest version .
Regards,
Ossolution Team

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  • Robert Brady
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15 years 1 month ago #854 by Robert Brady
Replied by Robert Brady on topic Re:Donation Failure - (Resolved)
Thanks. the updated file resolved the issue. Thanks for the quick support.

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10 years 3 months ago #40761 by Thomas Marshalek
Replied by Thomas Marshalek on topic Re: [SOLVED] Donation Failure : Bill To Country is ...
I am suddenly having the same problem in Membership Pro and have emailed your company with the info.

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10 years 3 months ago #40908 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: [SOLVED] Donation Failure : Bill To Country is ...
Hi Thomas

I am sorry but it seems I didn't receive your email. Could you please submit a support ticket sending us admin and FTP account of the site so that I can check and solve it ?

Tuan

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