Donation form not showing recurring option

  • Alison
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1 month 2 weeks ago #165286 by Alison
HI Dam

I have a form and it is not showing the option to set up a recurring donation.
I have it set up in both the configuration
 


and in the campaign

 

But it is not showing on the frontend.

 

Any ideas on what I am missing please?

Thanks
Alison

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1 month 2 weeks ago #165289 by Mr. Dam
Replied by Mr. Dam on topic Donation form not showing recurring option
Hi Alison,
Actually, the Offline payment doesn't support Recurring donation, but could you please click on the Stripe payment option to see whether if the recurring donation option is show or not.
Thanks
Dam

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1 month 2 weeks ago #165306 by Alison
Replied by Alison on topic Donation form not showing recurring option
Oh that explains it and easily fixed.
Thanks Dam.

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1 month 2 weeks ago #165315 by Mr. Dam
Replied by Mr. Dam on topic Donation form not showing recurring option
You're welcome, Alison
Thanks
Dam

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1 month 2 weeks ago #165318 by Alison
Replied by Alison on topic Donation form not showing recurring option
Sorry Dam

Now it is enabled the formatting of the buttons is not great, I cannot read the unselected button (see screenshot - cannot read the 'Recurring' button).
Can you help solve this please?

 

Thanks
Alison

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1 month 2 weeks ago #165331 by Mr. Dam
Replied by Mr. Dam on topic Donation form not showing recurring option
Hi Alison,
Could you please send me the link of your Donation form here. I will let you know the custom CSS code to make the text in Recurring donation type fields to be readable.
Thanks
Dam

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1 month 2 weeks ago #165359 by Alison
Replied by Alison on topic Donation form not showing recurring option
Thanks Dam

It is  fohh.shemeam.online/donate

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1 month 2 weeks ago #165365 by Mr. Dam
Replied by Mr. Dam on topic Donation form not showing recurring option
Hi Alison,
Please open Joom Donation Configuration -> tab: Custom CSS and add
#donation_typerecurring-lbl
{
color:#000 !important;
}
Good luck
Dam
The following user(s) said Thank You: Alison

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