Latest Donors not updating

  • Jeff
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10 years 4 months ago #39351 by Jeff
Latest Donors not updating was created by Jeff
Hi,

When a new donation is made, the latest donors list on the dashboard is not updating. Anyone have an idea what might be causing this.

Joomla 3.2
Joomla Donation 3.5

Thanks

Jeff

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10 years 4 months ago #39364 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Latest Donors not updating
Hi Jeff

What's the status of that donation record ? Is it Paid or Pending ?

Please let me know so that I can check it more details !

Tuan

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  • Jeff
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10 years 4 months ago #39441 by Jeff
Replied by Jeff on topic Re: Latest Donors not updating
Hi,

The records were paid. Using securepay payment plugin.

Jeff

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10 years 4 months ago #39657 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Latest Donors not updating
Sorry Jeff for could not reply you earlier. The internet connection is very bad in our country these days and I could not reply to any customers in the last few days.

To this issue, please submit a support ticket sending us admin and FTP account of your site. I will check to see what's wrong and get it corrected for you.

Regards,

Tuan

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10 years 4 months ago - 10 years 4 months ago #39761 by Dan Walker
Replied by Dan Walker on topic Re: Latest Donors not updating
I have same problem. Latest donors are very old list. Actually the latest donors shown on the Dashboard page are the oldest donors. The list is the opposite of what it should be.
Last edit: 10 years 4 months ago by Dan Walker.

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10 years 4 months ago #39802 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Latest Donors not updating

Dan Walker wrote: I have same problem. Latest donors are very old list. Actually the latest donors shown on the Dashboard page are the oldest donors. The list is the opposite of what it should be.


This issue is now fixed in the latest version of Joom Donation. On Dashboard now, latest donors will be showed.

Regards,

Tuan

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