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Donors not showing up in back end
- rowby
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10 years 6 months ago #38312
by rowby
Donors not showing up in back end was created by rowby
Hi Using Joomdonation 3.5 on Joomla! 3.1.1 Stable.
I installed it several months ago. Client wanted me to check the list of donors, but when I looked via admin panel no Donors are listed.
What do I need to do to turn on Donor lists -- payment is via paypal
Thanks
Rowby
I installed it several months ago. Client wanted me to check the list of donors, but when I looked via admin panel no Donors are listed.
What do I need to do to turn on Donor lists -- payment is via paypal
Thanks
Rowby
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- Tuan Pham Ngoc
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10 years 6 months ago #38341
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donors not showing up in back end
Hi Rowby
Could you please try to make a donation to see whether there is a donor list from back-end or not? If you don't see any donors from back-end after making donation, there might be a problem with the Paypal account of your client (which is receiving payment). Maybe Paypal IPN is disabled in the account.
In this case, I think you will need to contact me on Monday on Skype so that we can check it together. My Skype nickname is tuanpnves !
Regards,
Tuan
Could you please try to make a donation to see whether there is a donor list from back-end or not? If you don't see any donors from back-end after making donation, there might be a problem with the Paypal account of your client (which is receiving payment). Maybe Paypal IPN is disabled in the account.
In this case, I think you will need to contact me on Monday on Skype so that we can check it together. My Skype nickname is tuanpnves !
Regards,
Tuan
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