Customer Receipt/Purchase Confirmation

  • kbarnes
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10 years 10 months ago #31432 by kbarnes
Joom Donation sends out a nicely formatted email - Customer Receipt/Purchase Confirmation - for a donation. However, it says "Thank you for your order!" Can you tell me how I can change it to say "Thank you for your donation!" instead?

Thanks in advance for your help.

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10 years 10 months ago #31455 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Customer Receipt/Purchase Confirmation
Hi

You are talking about the email sending by Payment Gateway or by Joom Donation ? Could you please remind me the payment gateway you are using so that I can check it more details ?

Tuan

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10 years 10 months ago #31470 by kbarnes
Replied by kbarnes on topic Re: Customer Receipt/Purchase Confirmation
Tuan, thanks as always for your quick response!

The payment gateway is authorize.net. I am using Payment Form, Joom Donation, and Event Booking and each one sends two emails -- one with the form details displayed, and the other (identical with each component) that displays the invoice#, billing & shipping information, transaction ID, etc. This is the one I want to change to say Thank you for your donation!

Thank you.

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10 years 10 months ago #31471 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Customer Receipt/Purchase Confirmation
Hi

I think this email is sent by Authorize.net. I think there will be some settings on Authorize.net allows you to change it. Could you please check ?

Tuan

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