Joomla Extensions by Joomdonation

mod_jdonation payment method dropdown error

  • Mitchell Ogden
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11 years 1 week ago #29285 by Mitchell Ogden
mod_jdonation payment method dropdown error was created by Mitchell Ogden
The payment method drop down in the mod_jdonation doesn't have any item in it to choose from.

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11 years 1 week ago #29334 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: mod_jdonation payment method dropdown error
Hi

Could you please let us know what version of the extension you are using ? Maybe you are using an old version of the extension ?

You can submit a support ticket sending us administrator and FTP account of your site. We will check and solve it for you .

Tuan

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  • Mitchell Ogden
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11 years 1 week ago #29388 by Mitchell Ogden
Replied by Mitchell Ogden on topic Re: mod_jdonation payment method dropdown error
3.0

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11 years 6 days ago #29409 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: mod_jdonation payment method dropdown error
Hi Mitchell

That's strange. In this case, please submit a support ticket sending me administrator and FTP account of your site so that I can correct it for you. It is really strange, we haven't no other customers report issue like this before.

Tuan

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10 years 10 months ago #32720 by Rob
Replied by Rob on topic Re: mod_jdonation payment method dropdown error
Hi there,

Just wondering if this was fixed as we seem to have the same issue.

Thanks,
Rob

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10 years 10 months ago #32742 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: mod_jdonation payment method dropdown error
Dear Rob

What version of the extension you are using ? Maybe you are using an old version of Joom Donation ? The latest version of Joom Donation is now 3.2.

Regards,

Tuan

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10 years 10 months ago #32759 by Rob
Replied by Rob on topic Re: mod_jdonation payment method dropdown error
Hi Tuan,

I have just purchased Joom Donation and have 3.2 installed. Is there anyway to skip that first page with amount and Payment method and go directly to the Online Donation page (Page with Next button).

Thanks,
Rob

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10 years 10 months ago #32866 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: mod_jdonation payment method dropdown error
Hi Rob

Maybe you can simply create a menu item to link to donation page ? Users can click on that menu item to go to donation form directly ?

Tuan

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