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Receipt does not capture campaign
- Em Tea
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11 years 2 months ago #25287
by Em Tea
Receipt does not capture campaign was created by Em Tea
Hello,
I am using JoomDonation with FirstData. I noticed that when making a donation, donors are required to select a campaign (I made this a requirement). However, once the donation is processed and the receipt is sent and the donor information is stored in my JoomDonation Donors panel, the selected campaign information is not there.
Do you know why that may be happening?
Thank you,
Em
I am using JoomDonation with FirstData. I noticed that when making a donation, donors are required to select a campaign (I made this a requirement). However, once the donation is processed and the receipt is sent and the donor information is stored in my JoomDonation Donors panel, the selected campaign information is not there.
Do you know why that may be happening?
Thank you,
Em
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- Tuan Pham Ngoc
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- Administrator
11 years 2 months ago #25802
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Receipt does not capture campaign
Hi Em
That's strange. I believe no-one get issue like this. Could you please send me administrator and FTP account of your site so that I can check it for you ?
Tuan
That's strange. I believe no-one get issue like this. Could you please send me administrator and FTP account of your site so that I can check it for you ?
Tuan
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