no email notifications after switching to SIM plug

  • John Rolf
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11 years 9 months ago #17220 by John Rolf
We have found that after switching to the Authorize.net SIM plugin, we're not getting email notifications. I'm not sure how to trouble shoot this without running something on a credit card. Any ideas why this might have happened?

thanks!

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11 years 9 months ago - 11 years 9 months ago #17238 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: no email notifications after switching to SIM plug
Hi

Did you follow the instruction I mentioned in the readme.txt file yet. The steps to setup the plugin is :

1. Install the plugin via Payment plugins installation
2. Edit the plugin to enter merchant information
3. Upload file dms_authnetsim_notify.php to the root of your site .
4. Login to your authorize.net merchant account, edit the slient post url and enter this value : yourdomain.com/dms_authnetsim_notify.php (yourdomain.com is your site URL)

Could you please check ?

Tuan
Last edit: 11 years 9 months ago by Tuan Pham Ngoc.

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  • John Rolf
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11 years 9 months ago #17285 by John Rolf
Yes, I installed it, entered the merchant info, uploaded the php file and made the entry in our Auth.net account.

It's charging credit cards, but it's not sending us the emails when someone uses the form.

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