Problems with Confirmation Email and HTTPS

  • Gap Tech
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14 years 6 months ago #1634 by Gap Tech
Okay, first of all, when somebody makes a recurring donation, the confirmation email that is sent to me doesn't include the number of donations. For example:

First name Joe
Campaign: General
Last name Schmo
Organization Fake Company
Address 123 Fake St
City St Louis
State MO
Zip 94044
Country United States
Phone 555-555-5555
Email fake@fakemail.com
Donation Type Recurring
Amount 1.00
Donation frequency Monthly
Number Donations (THIS AREA IS BLANK)
Payment method Authorize.net
Comment This is a test


Also, whenever I activate HTTPS, it stops working. I'm doing all donations through Authorize.net.

Thank you.

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14 years 6 months ago #1668 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Problems with Confirmation Email and HTTPS
Hi
We released the version 2.3 today which fixed the two mentioned issues :
+ Number of donations is now showed in the email .
+ Activate https will not show error any more (infact , It was warning , but we fixed it) .

We also moved campaing to above first name field .

Please get the lastest version and upgrade it to your site .

Thanks ,
Ossolution Team

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14 years 6 months ago #1676 by Gap Tech
Replied by Gap Tech on topic Re:Problems with Confirmation Email and HTTPS
Where can I download the update? The only place I found was an order form to re-buy it.

Thanks!

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14 years 6 months ago #1677 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Problems with Confirmation Email and HTTPS
Hi
If you remember transaction ID , please login to my site , the access to menu item : Activate order to assign the order to your account . After that , you can download it .
If you don't remember , please send us an email to contact@joomservices.com . We will send the version to you .

Thanks ,
Ossolution Team

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14 years 6 months ago #1704 by Gap Tech
Replied by Gap Tech on topic Re:Problems with Confirmation Email and HTTPS
I upgraded to v2.3 and I'm still having problems.

Here's what happens when someone tries to make a recurring donation:

When I tried to do a Recurring donation - Monthly, Number of Donations left blank, Amt: $1.00 I got this error message:

Fatal error: Call to a member function setQuery() on a non-object in /home/stlgo/public_html/t-e-n/components/com_jdonation/models/jdonation.php on line 724

Next test: Test recurring donation - Monthly, Number of donations = 5, Amt: $1.00

Error message:

Joomla Donation - Donation failure

Your donation was failure

Reason
You have submitted a duplicate of Subscription 5276722. A duplicate subscription will not be created.

Test again using different credt card: Test recurring donation - Monthly, Number of Donations = 5, Amt $1.00 card ending 8443

Fatal error: Call to a member function setQuery() on a non-object in /home/stlgo/public_html/t-e-n/components/com_jdonation/models/jdonation.php on line 724


Please let me know what I can do to fix these issuse. Thank you.

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14 years 6 months ago #1707 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Problems with Confirmation Email and HTTPS
Hi
Could you send us FTP account of your site so that we can check and fix it for you ?
Thanks,
Ossolution Team

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9 years 1 month ago #59989 by Tony Avellana
Replied by Tony Avellana on topic Problems with Confirmation Email and HTTPS
Tuan, I am also getting a similar error with the latest joom donation extension that I loaded today. There error is: Donation failure
Your donation was failure
Reason
You have submitted a duplicate of Subscription 23829840. A duplicate subscription will not be created.

This is for catholicradioindy.org/component/jdonatio...=donation&Itemid=537

Please advise as I'm trying to get recurring donations to work and cannot.

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9 years 1 month ago #59996 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problems with Confirmation Email and HTTPS
Hi Tony

I think you will need to contact Authorize.net and ask for this error as we just use Authorize.net API to pass the donation information to Authorize.net. Maybe this happens because you made a recurring donation with the same settings (amount, frequency....) before and Authorize.net doesn't allow it ?

Tuan

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