- Posts: 45
- Thank you received: 0
emails not sent. Donatation not recorded
- breeze29
- Topic Author
- Offline
- Senior Member
Less
More
12 years 3 weeks ago #14920
by breeze29
emails not sent. Donatation not recorded was created by breeze29
After completing the donation form, JoomDonation routes donors to paypal where they complete their donation. The donation is received in Paypal and JoomDonation displays the post-donation onscreen message as it should. However, neither the confirmation email nor the notification email (to admin) are being sent and the donation is not logged in JoomDonation donor records.
Any idea what could cause this? Paypal is the only plugin selected and it is in "Live" mode. I'd appreciate any guidance. Thanks.
Any idea what could cause this? Paypal is the only plugin selected and it is in "Live" mode. I'd appreciate any guidance. Thanks.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
12 years 2 weeks ago #15012
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: emails not sent. Donatation not recorded
Hi
It seems Paypal IPN is not enabled on your Paypal account. Please login to your Paypal account, access to History -> IPN History to see whether there are any IPN messages sent back from Paypal to your account after users completed donation ?
Regards,
Tuan
It seems Paypal IPN is not enabled on your Paypal account. Please login to your Paypal account, access to History -> IPN History to see whether there are any IPN messages sent back from Paypal to your account after users completed donation ?
Regards,
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Mr. Dam, Dũng Nguyễn Việt
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.